Login Page - Create Account

Support Board


Date/Time: Thu, 17 Sep 2026 05:01:51 +0000



Post From: Data not downloading

[2026-08-02 22:35:27]
Sierra_Chart Engineering - Posts: 24879
We do not have a clear understanding of what the problem is. Are you able to see the chart and it is not updating with current data?

That would make sense at the time you posted this because the markets were closed.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing