Support Board
Date/Time: Mon, 27 Jul 2026 20:49:23 +0000
MBO data stops displaying, must add Combined Bid/ASK for it to display
View Count: 19
| [2026-07-27 16:52:18] |
| User153286 - Posts: 67 |
|
I painstakingly setup Denali/SC data with AMP as my broker. Key was to ensure I was paying for CME data via Sierra Charts, not AMP. I was then able to populate the Chart DOM with MBO data. I had these Chart DOM columns: Last, Bid Market Orders, Price, Ask Market Orders. All worked great on Friday 7/24/2026. I have auto save configuration enabled. I shut down Sierra Charts. Monday 7/27/2026 I re-connected and no MBO data. All the required settings to get MBO data was seemingly correct. Its hard to fully see this becuase its such a complex setup, but I am rather certain all were set as needed. Google Gemini is a life saver for this. Thru trial and error I found I now need to add another column to the Chart DOM. For example, if I simply add the column Combined Bid/Ask, the MBO data populates. I remove the Combined Bid/Ask column and the MBO data no longer populates. To further test, I duplicated the chart. In the new chart I removed the Combined Bid/Ask column. Weirdly the MBO data still appeared in both charts. So I then removed the Combined Bid/Ask column from the original chart, so both charts no longer had the Combined Bid/Ask data. The MBO data vanished. I then added the Combined Bid/Ask column back to the original chart, and both charts DOMs now have MBO data. Very strange behavior. |
| [2026-07-27 17:55:06] |
| John - SC Support - Posts: 47358 |
|
There is no connection between the "Combined Bid/Ask" and the Market by Order data showing. There must be something else going on, although we are not certain what exactly. Attached is an image of what we think is your setup - from left to right the columms are the following: - Last Size - Bid Market Orders Column - Price - Ask Market Orders Column Please verify for us that you have the option for "Trade >> Show Market Data Columns" enabled and that "Trade >> Trading Chart DOM On" is NOT enabled. Please get us an image of your DOM when you do NOT have the MBO data showing. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
 ESU26-CME[M] 1 Min #1 2026-07-27 12_51_03.959612.png / V - Attached On 2026-07-27 17:55:03 UTC - Size: 60.71 KB - 4 views |
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