Support Board
Date/Time: Tue, 25 Aug 2026 09:07:55 +0000
Symbol not allowed: NQU26-CME on Delayed Exchange Data Feed
View Count: 283
| [2026-07-10 12:48:58] |
| User105629 - Posts: 1 |
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Trial account, SC Data, Delayed Exchange Data Feed. Uniform Subscriber Agreement For Delayed Data signed today. MESU26-CME and YMU26-CBOT download and stream normally. NQU26-CME, ESU26-CME and MNQU26-CME all return "Symbol not allowed" immediately after "Mapping NQU26-CME to NQU26. Service code: cme". No HD Request is issued. I have reset symbol settings via Update From Server, deleted the .scid files, closed all chartbooks and reconnected. Same result. Is this related to the July 9 Aurora / CME data notice? |
| [2026-07-10 14:34:29] |
| Sierra_Chart Engineering - Posts: 24655 |
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No, it is unrelated to that. For the symbols that are allowed on a trial account, refer to: Sierra Chart Trial Account: Introduction For now during the trial use MES?##-CME Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-07-10 14:35:15
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