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Date/Time: Tue, 18 Aug 2026 09:24:55 +0000



Cant Download file

View Count: 256

[2026-07-01 15:42:57]
User721474 - Posts: 5
Hello

I could not download the current version sierra chart

keeps getting following earro message
image1.png / V - Attached On 2026-07-01 15:42:22 UTC - Size: 18.52 KB - 74 views
[2026-07-01 19:26:02]
John - SC Support - Posts: 47522
We are curious if you are running your Sierra Chart in an emulator of some kind, as this is typically when we see this kind of error.

In any case, use the Zip installer to install the software instead. Refer to the following:
Software Download: Sierra Chart Zip Installer
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2026-07-06 10:11:04]
User721474 - Posts: 5
pleasee attach file
image123.png / V - Attached On 2026-07-06 10:10:37 UTC - Size: 46.34 KB - 65 views
[2026-07-06 15:51:24]
John - SC Support - Posts: 47522
That is highly unusual. Are you still having the same issue at this time?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2026-07-07 10:12:32]
User721474 - Posts: 5
yes, just tried again. still the same error message
[2026-07-07 14:12:13]
Sierra_Chart Engineering - Posts: 24596
There is a communication problem from your location. Refer to:
HTTP Communication Errors
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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