Support Board
Date/Time: Sat, 13 Jun 2026 11:34:15 +0000
MNQ data bars not showing for current day
View Count: 138
| [2026-06-09 14:15:51] |
| User518877 - Posts: 9 |
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All my charts are either NQ or MNQ. The rest of the charts are showing fine (NQ), except for the MNQ. I've tried using different bar intervals, but current day bars are still not showing. Previous day bars are showing on the left-hand side of the chart. For the current day, price is moving, but no bars is shown on the chart.
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 Screenshot 2026-06-09 071430.jpg / V - Attached On 2026-06-09 14:14:48 UTC - Size: 194.63 KB - 14 views |
| [2026-06-09 16:44:22] |
| John - SC Support - Posts: 46668 |
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Please go through the items at the following link: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-06-10 13:59:06] |
| User518877 - Posts: 9 |
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I went through the list and performed all the tests with the red asterisk. But it did not resolve the issue.
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| [2026-06-10 15:26:03] |
| John - SC Support - Posts: 46668 |
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Please get us your Message Log by following these instructions: Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log Close all of the Chartbooks with "File >> Close All Chartbooks". Open a single chart for the symbol you have an issue with through "File >> Find Symbol". Tell us that symbol of the chart. Tell us about *one* symbol only. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-06-10 17:48:34] |
| User518877 - Posts: 9 |
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The symbol is MNQM6.CME
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| [2026-06-10 18:57:59] |
| John - SC Support - Posts: 46668 |
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The following is in your log: 2026-06-10 10:44:08.626 | Error writing to cached Intraday data file. Error writing record to the file D:\SierraChart\Data\MNQM6.CME.scid. Error: Windows error code 112: There is not enough space on the disk.
You are out of drive space. Refer to the following for how to clean up space taken up by Sierra Chart: Chart Data and Chart Data Files: Cleaning Up Old and Unused Symbols for Efficiency Also, you have request for data for the symbol "ESH24-CME" in your log. This is the wrong symbol for Rithmic, and it is for a symbol from 2024. You need to find where that symbol is being used and either update it or remove it. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-06-10 19:44:07] |
| User518877 - Posts: 9 |
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I've deleted the expired symbols files and that freed up space, including the MNQM6.CME. There is now 42gb of space available. The intraday chart finished downloading for this symbol. However, the chart still looks like this. The studies below the chart are blank, there are missing bars from today, the current bar is not printing as price moves up and down. I've attached a new screenshot.
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| Screenshot 2026-06-10 123905.jpg / V - Attached On 2026-06-10 19:43:17 UTC - Size: 158.52 KB - 14 views |
| [2026-06-10 20:49:08] |
| John - SC Support - Posts: 46668 |
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From the image, the current bar appears to be in line with the current price, so we do not think there is an issue with this. If this does get offset, then check your "Session Times" to ensure they are set to cover the time periods you want. With regards to the missing data, follow these instructions: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-06-10 23:39:31] |
| User518877 - Posts: 9 |
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By doing the delete and redownload data, the bar is now moving with the current price. However, data for June 8, 9, and 10th before the redownload is still missing. Those dates are not available on the times and dates on the bottom of the chart. The last bar printed was from 6/7/2026 22:21:00. I've checked the session times and the entire day is enabled. Is there anything else that I can do to resolve? Thank you.
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| Screenshot 2026-06-10 161635.jpg / V - Attached On 2026-06-10 23:16:54 UTC - Size: 11.56 KB - 9 views |
| [2026-06-11 14:19:18] |
| John - SC Support - Posts: 46668 |
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Did you follow these specific instructions to download the missing data: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-06-12 01:58:25] |
| User518877 - Posts: 9 |
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Yes, I followed the steps under the topic “Retrying the Download When There is Data in the Chart”. There is historical data, but only a few days are missing starting on June 6th. The screenshot I sent previously was after I deleted and downloaded the data again.
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| [2026-06-12 14:14:22] |
| John - SC Support - Posts: 46668 |
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Please get us another image, where we can see the entire chart and be sure the chart is set to show where the data is missing. Please follow these instructions to get us an image: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-06-12 14:35:11] |
| User518877 - Posts: 9 |
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I changed the symbol to MNQU6.CME and everything looks fine. Is there a reported data issue on MNQM that might have caused this?
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| [2026-06-12 15:21:51] |
| John - SC Support - Posts: 46668 |
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No. You should not have had any problem getting data for the M contract of MNQ.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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