Support Board
Date/Time: Thu, 04 Jun 2026 18:43:09 +0000
Footprint chart locked
View Count: 30
| [2026-06-04 16:16:19] |
| Trade with ICE - Posts: 45 |
|
Can't pan the chart now after the Sierra update. Is that part of the update? The footprint chart now acts like chart fill space is ON, even if it's not. |
| [2026-06-04 16:29:11] |
| John - SC Support - Posts: 46499 |
|
There have been no changes to how the chart scrolls, so there is nothing that should be causing an issue. Keep in mind that there is a "temporary" lock fill space option, where if you hold down the 'CTRL' button and use the scroll wheel, then the chart will act like the "Lock Fill Space" is enabled, until the chart is scrolled to the end (most current bar) and then that lock goes away. We wonder if this may be what you are seeing. Otherwise, there isn't anything else we can think of for what you are seeing. Are you only having this issue with a particular tool (such as Hand, or with the scroll wheel)? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-06-04 16:41:05] |
| Trade with ICE - Posts: 45 |
|
how can you disable that? I can't pan my footprint now after I update. it fells like chart fill space is currently on.
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| [2026-06-04 17:09:03] |
| John - SC Support - Posts: 46499 |
|
If you accidentally put on the "temporary" lock, then as we mentioned, you need to scroll the chart so that the most recent bar is visible on the right. Then that temporary lock will go away. Also check if "Chart >> Lock Fill Space" is actually enabled, and if so, disable it if you do not want it. But, you are saying that it is acting as if it is enabled, so we are guessing that the above may be what is going on. You state that "I can't pan my footprint now". What exactly is occurring, as we are not sure we fully understand the situation. Please tell us exactly what you are trying to do, how you are trying to do it, and what is occurring. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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