Login Page - Create Account

Support Board


Date/Time: Tue, 19 May 2026 03:18:27 +0000



spmeone NOY me is making small payments to Sierra

View Count: 32

[2026-05-18 18:13:20]
User360283 - Posts: 534
someone NOt me is making small payments to Sierra is USing a PayPal Debit card
not me THIS IS FRAUD HELP pleas E
[2026-05-18 21:29:52]
John - SC Support - Posts: 46180
If someone is using your card to make payments to Sierra Chart, and you have not approved of this use, then you need to report your card as being stolen to your bank.

We do want to point out that there are only two recent payments to your account. You can view these in the "Transaction Log" for your account at the following link:
https://www.sierrachart.com/UserControlPanel.php?page=TransactionLog

These payments were done as you have setup Automatic Payments with us, therefore you card is charged automatically when there is a need to "top up" your account for upcoming fees.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account