Support Board
Date/Time: Tue, 12 May 2026 19:44:33 +0000
Issue with Incomplete Market Depth Levels Display
View Count: 19
| [2026-05-12 14:19:54] |
| thatguy354 - Posts: 1 |
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Hi Sierra Chart Support Team, I am writing to seek assistance regarding an issue with the market depth on my chart. The market depth levels are not displaying fully. As you can see in the attached screenshot (Symbol: GCM26_FUT_CME), the DOM/market depth profile on the right side of the chart is missing several levels and does not show the complete depth as expected. Could you please help me identify why this is happening? I would like to know if this is caused by a specific chart setting, a limitation with my current data feed subscription, or something else. I have attached a screenshot for your reference |
 chart1.png / V - Attached On 2026-05-12 14:18:48 UTC - Size: 1.32 MB - 4 views |
| [2026-05-12 14:21:32] |
| John - SC Support - Posts: 46098 |
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Refer to the following: File Menu: Not Receiving the Full Number of Market Depth Levels For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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