Support Board
Date/Time: Thu, 07 May 2026 19:31:02 +0000
Historical data is not loading
View Count: 31
| [2026-05-07 13:28:58] |
| LongTermProfit123 - Posts: 6 |
|
My charts are not showing the previous few days. I have renewed all of my services that I am aware, what am I missing? Best regards, Date Time Of Last Edit: 2026-05-07 14:00:36
|
| [2026-05-07 14:01:52] |
| John - SC Support - Posts: 46008 |
|
Refer to the following, and be sure to follow the link in there once you have teh Days to Load set properly: Loading More Or Less Data into an Intraday Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-05-07 18:05:21] |
| LongTermProfit123 - Posts: 6 |
|
I have already done this and the same days are missing no matter how many days I add or take away. Very Best Regards, Date Time Of Last Edit: 2026-05-07 18:33:43
|
| [2026-05-07 18:12:37] |
| LongTermProfit123 - Posts: 6 |
|
It keeps showing the red text box saying "Historical data download failure connection to server timed out" Best Daniel |
| [2026-05-07 18:35:54] |
| John - SC Support - Posts: 46008 |
|
Please get us your Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) -- Separately - do not put your phone number into posts on this forum. This is a public forum and you are then making your phone number available to everyone. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: