Support Board
Date/Time: Thu, 07 May 2026 07:00:27 +0000
[User Discussion] - Ironbeam Connection
View Count: 24
| [2026-05-06 20:12:34] |
| User127614 - Posts: 1 |
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I have an active Sierra Chart Package 11 account and activated Full CME Group with Market Depth for Non-Professional Trading Accounts through Denali. My MES charts are still delayed by about 10 minutes and Sierra says I must connect to a live trading account at least once per month to qualify for lower-priced data. I am using Ironbeam and have tried both SC Data and Teton CME Order Routing. The platform appears connected, but the non-professional entitlement is still not being recognized. Can you verify whether my live trading connection is properly linked and what exact service/settings I should use for Ironbeam + Denali + Teton? |
| [2026-05-06 20:22:06] |
| John - SC Support - Posts: 45989 |
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If you are properly setup to have a Teton account with Ironbeam, then follow the instructions at the following link starting at Step #6: Sierra Chart Teton Futures Order Routing: Setup Instructions If you get an error that states something like "No Trading Accounts Assigned", then you need to ask Ironbeam about whether they have your account fully setup. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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