Support Board
Date/Time: Thu, 07 May 2026 07:00:28 +0000
Post From: Ironbeam Connection
| [2026-05-06 20:12:34] |
| User127614 - Posts: 1 |
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I have an active Sierra Chart Package 11 account and activated Full CME Group with Market Depth for Non-Professional Trading Accounts through Denali. My MES charts are still delayed by about 10 minutes and Sierra says I must connect to a live trading account at least once per month to qualify for lower-priced data. I am using Ironbeam and have tried both SC Data and Teton CME Order Routing. The platform appears connected, but the non-professional entitlement is still not being recognized. Can you verify whether my live trading connection is properly linked and what exact service/settings I should use for Ironbeam + Denali + Teton? |