Support Board
Date/Time: Sun, 03 May 2026 10:36:04 +0000
[Programming Help] - Tick data gap
View Count: 26
| [2026-05-03 01:51:20] |
| User160573 - Posts: 2 |
|
Hello, I'm trying to download tick data for DAX. Relevant Settings: Symbol: FDAXM26-EUREX (1m)
The intra-day chart looks fine (2025-05-02 -> 2026-04-30). However, when I navigate to 'Edit / Download Data - Intraday Chart', I see less than 10 ticks in 2025 and the rest of the data is concentrated in the last 3 available months of 2026.Load Data Limiting Method (List): Use Number Of Days To Load Days To Load for Intraday Chart Data Type: 365 Continuous Contract (List): Continuous Futures Contract - Volume Based Rollover, Back Adjusted Data/Trade Service Settings: Intraday Data Storage Time Unit (List): 1 Tick Allow Support for Sierra Chart Data Feeds: Yes Non-Tick Data: 20000 1-Tick Data: 20000 Download Total Volume for All Contracts for Futures Daily Data: Yes I've tried hitting 'Delete All Data and Download' several times but had no success. Good to know: when I set up a 5s chart (2025-05-02 -> 2026-04-30) and export data using 'Export Bar Data to Text File', everything is working as expected and I have no data gaps. What settings am I missing? Thank you! |
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