Support Board
Date/Time: Wed, 15 Apr 2026 16:09:30 +0000
Historical Intraday Chart Data Not Loading for _MBO symbols
View Count: 19
| [2026-04-15 11:41:55] |
| Xeoh85 - Posts: 4 |
|
I am subscribed to US Equities Consolidated Tape and NASDAQ TotalView. However, whenever I try to load a symbol ????_MBO, I get an error message: "Historical Intraday Data Download Failed. Error downloading historical Intraday data for ????_mbo. Historical data file for ????_mbo not available." Interestingly, if I FIRST load the symbol using Consolidated Tape [????] or TotalView [????-nqtv], and THEREAFTER load the mbo version [????_mbo], then it works and downloads the mbo historical data without any error message. In other words, it appears there must either be a ????.scid or ????-nqtv.scid file in the data folder as a prerequisite to downloading the mbo historical data. Why? Sure, I could just brute force around this by always loading the Consolidated Tape or NQTV symbol version first, but I don't want to do that because I trade small caps and need to move quickly. |
| [2026-04-15 14:41:26] |
| John - SC Support - Posts: 45640 |
|
There is no requirement that there be existing files to be able to get the data for the _MBO symbols. Please do the following for us: - Select "Window >> Message Log" - On the Message Log window, select "Edit >> Clear Log" - Open a new chart for a symbol where you believe you will have this issue - After the chart opens and you get the error, get us your Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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