Support Board
Date/Time: Sat, 28 Mar 2026 01:14:10 +0000
Deleting a second Instance
View Count: 15
| [2026-03-27 21:26:52] |
| cmack1011 - Posts: 189 |
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Every time I try to delete a second instance of SC, even after deleting the entire "SCInstance_2" from the Data Folder, and even after deleting the path in "General Settings", the second instance keeps popping back up upon re-boot? It appears that my SC program is using the instance #2 as the primary file? I attached the message log from each instance here. Please advise. Thx MY AI run stated: "Look at Image 1 very carefully: Program path: C:\SierraChart\SierraChartInstance_2\ Data Files path: C:\SierraChart\SierraChartInstance_2\Data\ Sierra Chart IS Instance_2. That folder is not a secondary copy — it's the actual running installation. The C:\SierraChart\ folder is the secondary one. This is why Instance_2 keeps reappearing — you're deleting the folder that SC is running from, and SC recreates it on startup. This means everything is backwards from what we assumed. The correct paths are: ACS_Source to build from: C:\SierraChart\SierraChartInstance_2\ACS_Source\ Data folder for CSV files: C:\SierraChart\SierraChartInstance_2\Data\ Model file location: C:\SierraChart\SierraChartInstance_2\Data\FAST_Models\ When you build the DLL it goes to Instance_2, and when the Inference Engine looks for the model file it should also be looking in Instance_2\Data\FAST_Models. The real question for SC support is: why does SC run from SierraChartInstance_2 instead of C:\SierraChart? There may be a shortcut or startup configuration pointing to the wrong executable. Once that's clarified, all the path confusion will be resolved. Sonnet 4.6Extended Date Time Of Last Edit: 2026-03-27 21:50:06
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| [2026-03-27 23:39:25] |
| Sierra_Chart Engineering - Posts: 23356 |
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Make sure this setting is blank: General Settings Window: Instances to Run on Startup (Global Settings >> General Settings >> General >> New Instances) And delete the second instance.: Using DTC Server for Data and Trading in Another Sierra Chart Instance: Deleting Sub Instances Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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