Support Board
Date/Time: Sat, 21 Mar 2026 20:09:11 +0000
Chart Tabs not reporting correctly (Global issue?)
View Count: 19
| [2026-03-21 14:15:45] |
| User186889 - Posts: 55 |
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Hello Sierra I have been finding for a few weeks now that the tabs withing a chart book do not report correctly. For example, using 4 charts (1H, 30m, 15m 1m) in one chartbook Problem 1 - Sometimes, not all tabs show, I might get 2 or 3 out of the 4 charts Problem 2 - Sometimes, not all charts show even though 4 tabs are shown (No - The Charts are not hidden) Problem 3 - I click on one chart and it does not highlight the tab Problem 4 - I click on a tab and it fails to highlight which chart it is linked to Problem 5 - I select Toolbar > Window > Tile Vertically and not all charts sort correctly or sometimes do not show all charts If I click to another chartbook, 'sometimes' it resolves. If I close Sierra and reopen, it will sort itself out but only for a while. Thanks Regards Mark SB |
| [2026-03-21 15:28:16] |
| Sierra_Chart Engineering - Posts: 23288 |
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Maybe an exception is occurring causing a corruption, an incorrect state and instability in the program. Run Sierra Chart in Safe Mode: Sierra Chart - Software Login Instructions: Using Safe Mode And make sure Sierra Chart is up-to-date: Software Download: Fast Update Let us focus on just this one issue: Problem 2 - Sometimes, not all charts show even though 4 tabs are shown (No - The Charts are not hidden) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-03-21 15:30:52
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