Support Board
Date/Time: Tue, 28 Apr 2026 19:26:51 +0000
check what's clashing
View Count: 243
| [2026-03-13 17:27:53] |
| JoeThanksG - Posts: 15 |
|
I change from Mini to Micro on NQ and now 3 of my charts are getting stuck How do I check what's clashing ??????? |
| [2026-03-13 21:17:44] |
| John - SC Support - Posts: 45837 |
|
What do you mean "my charts are getting stuck"? What is the symbol of the charts? What is "Global Settings >> Data/Trade Service Settings >> Main Settings >> Current Selected Service" set to? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-03-13 22:31:05] |
| JoeThanksG - Posts: 15 |
|
It freezes if I try to make any adjustments (I'm using rhythmic data with apex) NQ It works fine on Mini's but on Micro's 4 of charts 60min, 1min, 30sec, Ranko are freezing and shrink the hourglass comes up I have to wait 1,2,3 mins "when I try to adjust anything" Please please can you give me an insight of what to check I went through all 12 "charts settings" (synced everything) I just finished (translating symbol) again &&&& (delete all data and download) What do you want me to check in "global settings &&& data/trade service settings &&& main settings &&&& current select service " ?????????? I apologize, but you know how complicated Sierra chart is (I love it because I could customize everything) right now I'm in the process of removing extra data I don't use Please please help What do I need to check ?????? Oh, one more thing I just bought a top-of-the-line desktop for Sierra chart ( CLX - Horus Gaming Desktop - Intel Core Ultra 9 285K - 96GB DDR5 5600 Memory - GeForce RTX 5080 - 2TB NVMe SSD - 8TB HDD - Black) plus I put a (2TB Samsung 990 PRO SSD NVMe M.2 PCIe Gen4) just for Sierra Again, everything was working perfect on MINI's when I put the Micro NQ symbol (it started getting stuck/freezing) I know it's just the setting I have to adjust I'm just lost |
| [2026-03-16 13:33:05] |
| Sierra_Chart Engineering - Posts: 23634 |
|
This might be related to Volume at Price data. Refer to: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.23 - Chart Tick Size and Volume at Price Processing Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-04-12 03:33:21] |
| JoeThanksG - Posts: 15 |
|
Thank you I fixed it, it was the price data, I had it different in micro
Date Time Of Last Edit: 2026-04-12 03:33:46
|
To post a message in this thread, you need to log in with your Sierra Chart account: