Support Board
Date/Time: Thu, 12 Mar 2026 22:10:51 +0000
priviledge is not held by client when trying to do a live trade
View Count: 15
| [2026-03-12 18:29:39] |
| User214155 - Posts: 3 |
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I recently had Ironbeam add my entity account to Sierra, now I can't make any live trades. SIM works fine but when I try to do a live trade it beeps and rejects the trade and I get an error message "privilege is not held by client." Looking at basics, it appears that I am properly connected to TETON with Ironbeam as my broker. I have also reached out to Ironbeam in the event that this issue is on their backend. I find this support board confusing any feedback would be greatly appreciated. Cynthia |
| [2026-03-12 20:25:35] |
| John - SC Support - Posts: 45081 |
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Please try to place another live trade, and when it fails, get us your "Trade Service Log" by following these instructions: Support Board Posting Information: Providing Lines From Trade Service Log For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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