Support Board
Date/Time: Thu, 05 Mar 2026 09:04:37 +0000
Unable to connect to server ds40.sierracharts.com
View Count: 19
| [2026-03-05 05:03:13] |
| User853763 - Posts: 1 |
|
Not able to connect to server ds40.sierracharts.com from New Zealand tracert ds40.sierracharts.com: "Request timed out" I see that there is no longer any mention of ds40.sierracharts.com at Sierra Chart Server Settings: CME Exchange Data Feed Server Address and Port Override (Global Settings >> Sierra Chart Server Settings >> General >> Special) |
| [2026-03-05 05:12:30] |
| Sierra_Chart Engineering - Posts: 23145 |
|
Please change to this server: ds45.sierracharts.com This is in Tokyo Japan. The NZ server, is off-line for several days while we relocate to new and better data center. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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