Support Board
Date/Time: Thu, 09 Apr 2026 23:56:05 +0000
Tetron Order Entry Date 77 years in the future
View Count: 136
| [2026-02-22 08:47:03] |
| User779313 - Posts: 8 |
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Hi, I have an order in my trade Activity log that has an order entry date of 3003-07-24 18:22:13:044 . Please see attached screenshot. How do I remove it ? |
Private File Attachment Deleted. |
| [2026-02-22 19:09:43] |
| Sierra_Chart Engineering - Posts: 23466 |
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The first thing that we need you to do, is update Sierra Chart to the current version. Instructions: Software Download: Fast Update This is very important. You are running a significantly older version. You should not have this issue, in newer versions of Sierra Chart. And then, you are going to see in the /TradeActivityLogs subfolder in the Sierra Chart installation folder, a file, with your trading account identifier, and a date with this date: 3003-07-24. Delete that file and then restart Sierra Chart. More information: Trade Activity Log: Determining Existence of Trade Activity through Files Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-02-22 19:12:18
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| [2026-02-23 16:26:26] |
| User779313 - Posts: 8 |
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Done. Nice one. Thankyou. |
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