Support Board
Date/Time: Thu, 05 Feb 2026 21:18:45 +0000
NFTY
View Count: 37
| [2026-02-05 15:57:12] |
| JVincent - Posts: 33 |
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I'm getting significant delays with the NFTY app...5-6 minutes, or more, rendering the app virtually useless...any suggestions.
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| [2026-02-05 19:58:27] |
| John - SC Support - Posts: 44460 |
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Are your alerts getting to your Chat window in a reasonable time, or are they delayed getting to the Chat?
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| [2026-02-05 20:08:53] |
| JVincent - Posts: 33 |
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They're going to the chat window instantly...I rely on NFTY so I can get away from the screen while I wait for a price-point alert...they are coming too late to be helpful.
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| [2026-02-05 20:49:58] |
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What device are you using to receive the NTFY alerts on?
Sierra Chart Support |
| [2026-02-05 20:52:28] |
| JVincent - Posts: 33 |
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Iphone 15...it's worked great for a long time until recently.
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| [2026-02-05 20:58:34] |
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Make sure that you do not have power saving or battery saving enabled. Also with the NTFY app settings make sure that Backgroun App Refresh is enabled. And that the notifications are set to Immediate. One thing to look out for is if you are an area with bad mobile or wifi coverage, that would cause a delay in notifications too. Sierra Chart Support |
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