Support Board
Date/Time: Tue, 24 Mar 2026 09:01:10 +0000
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View Count: 202
| [2026-02-04 18:05:14] |
| User923311 - Posts: 3 |
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Hi I did not changed anything from yesterday but now i dont see depth of market on Emini and nothing works. I have enough in my account. Can you pls help me to find out why I can see price or market depth? I am paying for 12 - Integrated Advanced MBO (Monthly) Ivan Date Time Of Last Edit: 2026-02-04 18:07:49
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| [2026-02-04 18:06:41] |
| John - SC Support - Posts: 45246 |
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If you are having a problem with Market Depth for products traded on the CME Group, then go through the following: File Menu: Not Receiving the Full Number of Market Depth Levels If it is a different symbol, then what is the symbol of the chart? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-02-04 18:25:01] |
| User923311 - Posts: 3 |
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Still nothing. I have tried everything. Everything was working for months and did not touch anything. Can you check my account what is happening
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Private File Attachment Deleted. |
| [2026-02-04 21:11:14] |
| John - SC Support - Posts: 45246 |
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What do you see when you open the "File >> Market Depth Window"? Please get us an image of that window. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-02-05 05:30:59] |
| User923311 - Posts: 3 |
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this is what isee
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 problem2.PNG / V - Attached On 2026-02-05 05:30:49 UTC - Size: 110.59 KB - 31 views |
| [2026-02-05 15:31:08] |
| John - SC Support - Posts: 45246 |
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Everything on your account is good, so you should be getting the data. Please get us your Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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