Support Board
Date/Time: Sat, 24 Jan 2026 17:28:15 +0000
Historical intraday Data Download failed
View Count: 9
| [2026-01-24 13:35:33] |
| User453636 - Posts: 7 |
|
Dear Support Team! I've used Sierra for about a week, and one day when I started SC this red error message popped up. Deleting and redownloading data didn't solved it. I reinstalled SC 2 times, still no help. I've uploaded the error screen, and I have pasted my whole Message log bellow! 2026-01-24 13:27:13.511 | Trade activity files set size: 1 2026-01-24 13:27:13.512 | Trade Activity files deleted: 0 2026-01-24 13:27:13.517 | Rithmic Direct - DTC | JSON connection points parse error: The document is empty. * 2026-01-24 13:27:13.517 | Symbol settings could not be loaded because there are no applicable files to load. 2026-01-24 13:27:13.518 | Requested symbol settings for service code rithmic_v2.trading. Request ID: 1. 2026-01-24 13:27:13.576 | Created the DTC Protocol server. 2026-01-24 13:27:13.577 | DTC Protocol Server listening on port 11099. Address: 0.0.0.0 2026-01-24 13:27:13.577 | Reading Internal Order ID file. 2026-01-24 13:27:13.578 | Reading Trade Orders file. 2026-01-24 13:27:13.578 | Reading Trade Positions file. 2026-01-24 13:27:13.579 | Reading Trade Account Data files. 2026-01-24 13:27:13.580 | Software version: 2867 64-bit 2026-01-24 13:27:13.580 | Primary Thread ID: 10188 2026-01-24 13:27:13.580 | Usage end date: 2026-02-15 2026-01-24 13:27:13.580 | Enabled for: Advanced Features 2. 2026-01-24 13:27:13.580 | Enabled for: Sierra Chart Historical Data Service. 2026-01-24 13:27:13.580 | Enabled for: Denali Real-Time Exchange Data Feed. 2026-01-24 13:27:13.580 | Enabled for: Delayed Denali Exchange Data Feed. 2026-01-24 13:27:13.580 | Enabled for exchange2: CME (Trading Account Required) 2026-01-24 13:27:13.580 | Enabled for exchange2: CBOT (Trading Account Required) 2026-01-24 13:27:13.580 | Enabled for exchange2: COMEX (Trading Account Required) 2026-01-24 13:27:13.580 | Enabled for exchange2: NYMEX (Trading Account Required) 2026-01-24 13:27:13.580 | Allow Support for Sierra Chart Data Feeds is enabled. 2026-01-24 13:27:13.580 | Current selected Data/Trading service: Rithmic Direct - DTC 2026-01-24 13:27:13.580 | Custom symbol settings values: enabled 2026-01-24 13:27:13.580 | Chart Update Interval: 400 2026-01-24 13:27:13.580 | Intraday Data Storage Time Unit: 0 2026-01-24 13:27:13.580 | Time Zone: +00:00:00 (UTC+00) 2026-01-24 13:27:13.580 | 2026-01-24 13:27:13 Local computer time in UTC 2026-01-24 13:27:13.580 | 2026-01-24 13:27:13 Local computer time in SC Time Zone 2026-01-24 13:27:13.580 | 2026-01-24 13:27:12 Server time in UTC 2026-01-24 13:27:13.580 | Local computer UTC time and Server UTC time difference: 1 seconds. 2026-01-24 13:27:13.581 | Program path: C:\sierra\ 2026-01-24 13:27:13.581 | Data Files path: C:\sierra\Data\ 2026-01-24 13:27:13.581 | OS Version Number: 10.0 2026-01-24 13:27:13.581 | Locale Setting: C 2026-01-24 13:27:13.581 | Crash reporter started: true 2026-01-24 13:27:13.581 | 2026-01-24 13:27:13.581 | Created the DTC Protocol historical data server. 2026-01-24 13:27:13.582 | HD Server Manager | Listening on port 11098. 2026-01-24 13:27:13.601 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. 2026-01-24 13:27:13.675 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Creating socket. Using TLS 1.2. 2026-01-24 13:27:13.676 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | New receive buffer size: 0 2026-01-24 13:27:13.676 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Connecting to IP: 38.79.0.89. 2026-01-24 13:27:13.758 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. 2026-01-24 13:27:13.758 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. 2026-01-24 13:27:14.093 | Received 5 login tokens. 2026-01-24 13:27:14.747 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Socket gracefully closed by remote side. | Number times message added: 1 2026-01-24 13:27:14.748 | Rithmic Direct - DTC | Wrote file: C:\sierra\RithmicConnections.json. Size: 110576 2026-01-24 13:27:14.749 | Rithmic Direct - DTC | Processed connection points. Count: 474 2026-01-24 13:27:14.749 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | CloseSocket call. 2026-01-24 13:27:14.749 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. 2026-01-24 13:27:14.749 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Closed. 2026-01-24 13:27:14.901 | Symbol settings received. Request ID: 1. 2026-01-24 13:27:16.088 | Requested user files to download. 2026-01-24 13:27:17.164 | File to download: OrderFlowLabs.com.free_64.dll. Action: 1 2026-01-24 13:27:17.168 | File to download: OrderFlowLabs.com.free_ARM64.dll. Action: 1 2026-01-24 13:27:17.170 | User files to download complete 2026-01-24 13:27:18.121 | 2026-01-24 13:27:18.122 | Rithmic Direct - DTC | Using server connection: 2026-01-24 13:27:18.122 | Rithmic Direct - DTC | Trading server address/port: 2026-01-24 13:27:18.124 | Rithmic Direct - DTC | Remote address is not set. 2026-01-24 13:27:18.124 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2026-01-24 13:27:18.124 | Select 'File >> Disconnect' to prevent further connection attempts. 2026-01-24 13:27:18.137 | DTC Client socket (0) | CloseSocket call. 2026-01-24 13:27:18.137 | Rithmic Direct - DTC | Disconnected. 2026-01-24 13:27:18.138 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2026-01-24 13:27:21.359 | Files to Open on Startup | File does not exist: C:\sierra\Data\es.Cht 2026-01-24 13:27:21.359 | Files to Open on Startup | Opening file: nq.Cht 2026-01-24 13:27:21.745 | Loading DLL: C:\sierra\Data\OrderFlowLabs.com.dll (OrderFlowLabs.com_64.dll). Handle: 7ffca0ca0000 2026-01-24 13:27:22.053 | Loading DLL: C:\sierra\Data\OrderFlowLabs.com.autoplot.dll (OrderFlowLabs.com.autoplot_64.dll). Handle: 7ffca0ef0000 2026-01-24 13:27:22.198 | Loading DLL: C:\sierra\Data\OrderFlowLabs.com.free.dll (OrderFlowLabs.com.free_64.dll). Handle: 7ffcb8480000 2026-01-24 13:27:22.200 | Searching for files containing DeltaCandles returned empty result. * 2026-01-24 13:27:22.200 | Error loading: C:\sierra\Data\DeltaCandles.dll. File not found or may be missing SCDLLName line. 2026-01-24 13:27:22.210 | Enabling compression for file: C:\sierra\Data\NQH6.CME.scid 2026-01-24 13:27:22.211 | NQH6.CME 300 Volume #5 | Reloading chart. 2026-01-24 13:27:22.225 | NQH6.CME [CV] 1500 Volume #3 | Reloading chart. 2026-01-24 13:27:22.226 | Rithmic Direct - DTC | Using primary service for historical data for NQU5.CME 2026-01-24 13:27:22.226 | Starting DelayedDownloadMonitoringTimer 2026-01-24 13:27:22.226 | Starting HDTimeoutTimer 2026-01-24 13:27:22.227 | Historical data service client indicated that downloads are not enabled. Symbol: NQU5.CME. Data Type: Intraday data. 2026-01-24 13:27:22.227 | Historical data download ID 1 not found when removing ID from outstanding request set. 2026-01-24 13:27:22.227 | Using symbol data fast lookup vector 2026-01-24 13:27:22.229 | NQH6.CME [CV] 1500 Volume #3 | Performing continuous chart historical Daily data download for symbol NQU5.CME starting at last date in file. 2026-01-24 13:27:22.229 | Starting DelayedDownloadMonitoringTimer 2026-01-24 13:27:22.229 | Starting HDTimeoutTimer 2026-01-24 13:27:22.229 | Added historical Daily data request for NQU5.CME to the queue. 2026-01-24 13:27:22.229 | Triggering next historical data download in queue. 2026-01-24 13:27:22.229 | Rithmic Direct - DTC | Using primary service for historical data for NQZ5.CME 2026-01-24 13:27:22.229 | Historical data service client indicated that downloads are not enabled. Symbol: NQZ5.CME. Data Type: Intraday data. 2026-01-24 13:27:22.229 | Historical data download ID 3 not found when removing ID from outstanding request set. 2026-01-24 13:27:22.230 | NQH6.CME [CV] 1500 Volume #3 | Performing continuous chart historical Daily data download for symbol NQZ5.CME starting at last date in file. 2026-01-24 13:27:22.230 | Added historical Daily data request for NQZ5.CME to the queue. 2026-01-24 13:27:22.231 | Rithmic Direct - DTC | Using primary service for historical data for NQH6.CME 2026-01-24 13:27:22.231 | Historical data service client indicated that downloads are not enabled. Symbol: NQH6.CME. Data Type: Intraday data. 2026-01-24 13:27:22.231 | Historical data download ID 5 not found when removing ID from outstanding request set. 2026-01-24 13:27:22.232 | NQH6.CME [CV] 1500 Volume #3 | Performing continuous chart historical Daily data download for symbol NQH6.CME starting at last date in file. 2026-01-24 13:27:22.232 | Added historical Daily data request for NQH6.CME to the queue. 2026-01-24 13:27:22.233 | NQH6.CME [CV] 1500 Volume #3 | Waiting for historical downloads to complete with the IDs: 2, 4, 6, 2026-01-24 13:27:22.243 | NQH6.CME 5 Min #8 | Reloading chart. 2026-01-24 13:27:22.252 | NQH6.CME #4 | Reloading chart. 2026-01-24 13:27:22.260 | NQH6.CME 1 Min #1 | Reloading chart. 2026-01-24 13:27:22.274 | NQH6.CME #2 | Reloading chart. 2026-01-24 13:27:22.292 | 2026-01-24 13:27:22.293 | Rithmic Direct - DTC | Using server connection: 2026-01-24 13:27:22.293 | Rithmic Direct - DTC | Trading server address/port: 2026-01-24 13:27:22.293 | Rithmic Direct - DTC | Remote address is not set. 2026-01-24 13:27:22.293 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2026-01-24 13:27:22.293 | Select 'File >> Disconnect' to prevent further connection attempts. 2026-01-24 13:27:22.299 | NQH6.CME 300 Volume #5 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\sierra\Data\NQH6.CME.scid 2026-01-24 13:27:22.300 | NQH6.CME 300 Volume #5 | Chart data loading complete. 2026-01-24 13:27:22.301 | HD Request # 1 | Downloading Historical Daily chart data for NQU5.CME. Starting date: 1985-10-10. Service: rithmic.trading 2026-01-24 13:27:22.303 | NQH6.CME 5 Min #8 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\sierra\Data\NQH6.CME.scid 2026-01-24 13:27:22.303 | NQH6.CME 5 Min #8 | Chart data loading complete. 2026-01-24 13:27:22.309 | NQH6.CME #4 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\sierra\Data\NQH6.CME.scid 2026-01-24 13:27:22.309 | NQH6.CME #4 | Chart data loading complete. 2026-01-24 13:27:22.314 | NQH6.CME 1 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\sierra\Data\NQH6.CME.scid 2026-01-24 13:27:22.314 | NQH6.CME 1 Min #1 | Chart data loading complete. 2026-01-24 13:27:22.317 | NQH6.CME #2 | StartDateTimeForLoadingOrderFills: 00:00:00 2026-01-24 13:27:22.327 | NQH6.CME #2 | Chart data loading complete. 2026-01-24 13:27:22.327 | DTC Client socket (0) | CloseSocket call. 2026-01-24 13:27:22.327 | Rithmic Direct - DTC | Disconnected. 2026-01-24 13:27:22.327 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2026-01-24 13:27:23.204 | HD Request # 1 | Requesting historical Daily data for NQU25 starting at 1985-10-09. SC External HD service. 2026-01-24 13:27:23.622 | HD Request # 1 | Receiving historical Daily data for NQU5.CME starting at 2024-03-14. 2026-01-24 13:27:23.623 | HD Request # 1 | Writing historical Daily data to the file NQU5.CME.dly. 2026-01-24 13:27:23.634 | HD Request # 1 | Bytes received: 21160 2026-01-24 13:27:23.634 | HD Request # 1 | Received 382 Daily data records from 2024-03-14 00:00:00 to 2025-09-19 00:00:00 (555.0 days) and wrote 382 records for NQU5.CME 2026-01-24 13:27:23.634 | HD Request # 1 | Completion time: 1s. 2026-01-24 13:27:23.634 | HD Request # 1 | Daily data download complete for NQU5.CME. Unique request ID: 2 2026-01-24 13:27:23.634 | Removing historical data download ID 2. 2026-01-24 13:27:23.634 | 2026-01-24 13:27:23.634 | Triggering next historical data download in queue. 2026-01-24 13:27:23.637 | HD Request # 2 | Downloading Historical Daily chart data for NQZ5.CME. Starting date: 1986-01-10. Service: rithmic.trading 2026-01-24 13:27:24.490 | HD Request # 2 | Requesting historical Daily data for NQZ25 starting at 1986-01-09. SC External HD service. 2026-01-24 13:27:24.784 | HD Request # 2 | Receiving historical Daily data for NQZ5.CME starting at 2022-05-23. 2026-01-24 13:27:24.785 | HD Request # 2 | Writing historical Daily data to the file NQZ5.CME.dly. 2026-01-24 13:27:24.795 | HD Request # 2 | Bytes received: 45620 2026-01-24 13:27:24.795 | HD Request # 2 | Received 901 Daily data records from 2022-05-23 00:00:00 to 2025-12-19 00:00:00 (3.6 years) and wrote 901 records for NQZ5.CME 2026-01-24 13:27:24.795 | HD Request # 2 | Completion time: 1s. 2026-01-24 13:27:24.795 | HD Request # 2 | Daily data download complete for NQZ5.CME. Unique request ID: 4 2026-01-24 13:27:24.795 | Removing historical data download ID 4. 2026-01-24 13:27:24.795 | 2026-01-24 13:27:24.795 | Triggering next historical data download in queue. 2026-01-24 13:27:24.797 | HD Request # 3 | Downloading Historical Daily chart data for NQH6.CME. Starting date: 1986-02-03. Service: rithmic.trading 2026-01-24 13:27:25.759 | HD Request # 3 | Requesting historical Daily data for NQH26 starting at 1986-02-02. SC External HD service. 2026-01-24 13:27:26.008 | HD Request # 3 | Receiving historical Daily data for NQH6.CME starting at 2024-09-19. 2026-01-24 13:27:26.009 | HD Request # 3 | Writing historical Daily data to the file NQH6.CME.dly. 2026-01-24 13:27:26.014 | HD Request # 3 | Bytes received: 18325 2026-01-24 13:27:26.014 | HD Request # 3 | Received 338 Daily data records from 2024-09-19 00:00:00 to 2026-01-23 00:00:00 (492.0 days) and wrote 338 records for NQH6.CME 2026-01-24 13:27:26.015 | HD Request # 3 | Completion time: 2s. 2026-01-24 13:27:26.015 | HD Request # 3 | Daily data download complete for NQH6.CME. Unique request ID: 6 2026-01-24 13:27:26.015 | Removing historical data download ID 6. 2026-01-24 13:27:26.015 | 2026-01-24 13:27:26.015 | No download requests in the queue to start downloads for. 2026-01-24 13:27:26.319 | 2026-01-24 13:27:26.320 | Rithmic Direct - DTC | Using server connection: 2026-01-24 13:27:26.320 | Rithmic Direct - DTC | Trading server address/port: 2026-01-24 13:27:26.320 | Rithmic Direct - DTC | Remote address is not set. 2026-01-24 13:27:26.320 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2026-01-24 13:27:26.320 | Select 'File >> Disconnect' to prevent further connection attempts. 2026-01-24 13:27:26.337 | DTC Client socket (0) | CloseSocket call. 2026-01-24 13:27:26.337 | Rithmic Direct - DTC | Disconnected. 2026-01-24 13:27:26.337 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2026-01-24 13:27:26.370 | NQH6.CME [CV] 1500 Volume #3 | Download is complete for all contract months in chart. Proceeding with data load. 2026-01-24 13:27:26.372 | NQH6.CME [CV] 1500 Volume #3 | Reloading chart. 2026-01-24 13:27:26.441 | Enabling compression for file: C:\sierra\Data\NQU5.CME.scid 2026-01-24 13:27:26.441 | Enabling compression for file: C:\sierra\Data\NQZ5.CME.scid 2026-01-24 13:27:26.442 | NQH6.CME [CV] 1500 Volume #3 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\sierra\Data\NQH6.CME.scid 2026-01-24 13:27:26.443 | NQH6.CME [CV] 1500 Volume #3 | Chart data loading complete. 2026-01-24 13:27:26.774 | NQH6.CME [CV] 1500 Volume #3 | Reloading chart. 2026-01-24 13:27:26.791 | Enabling compression for file: C:\sierra\Data\NQH6.CME.dly 2026-01-24 13:27:26.811 | Enabling compression for file: C:\sierra\Data\NQZ5.CME.dly 2026-01-24 13:27:26.843 | Enabling compression for file: C:\sierra\Data\NQU5.CME.dly 2026-01-24 13:27:26.895 | NQH6.CME [CV] 1500 Volume #3 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\sierra\Data\NQH6.CME.scid 2026-01-24 13:27:26.895 | NQH6.CME [CV] 1500 Volume #3 | Chart data loading complete. 2026-01-24 13:27:30.336 | 2026-01-24 13:27:30.337 | Rithmic Direct - DTC | Using server connection: 2026-01-24 13:27:30.337 | Rithmic Direct - DTC | Trading server address/port: 2026-01-24 13:27:30.337 | Rithmic Direct - DTC | Remote address is not set. 2026-01-24 13:27:30.337 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2026-01-24 13:27:30.337 | Select 'File >> Disconnect' to prevent further connection attempts. 2026-01-24 13:27:30.353 | DTC Client socket (0) | CloseSocket call. 2026-01-24 13:27:30.354 | Rithmic Direct - DTC | Disconnected. 2026-01-24 13:27:30.354 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2026-01-24 13:27:34.353 | 2026-01-24 13:27:34.353 | Rithmic Direct - DTC | Using server connection: 2026-01-24 13:27:34.353 | Rithmic Direct - DTC | Trading server address/port: 2026-01-24 13:27:34.353 | Rithmic Direct - DTC | Remote address is not set. 2026-01-24 13:27:34.353 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2026-01-24 13:27:34.353 | Select 'File >> Disconnect' to prevent further connection attempts. 2026-01-24 13:27:34.369 | DTC Client socket (0) | CloseSocket call. 2026-01-24 13:27:34.369 | Rithmic Direct - DTC | Disconnected. 2026-01-24 13:27:34.369 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2026-01-24 13:27:38.375 | 2026-01-24 13:27:38.377 | Rithmic Direct - DTC | Using server connection: 2026-01-24 13:27:38.377 | Rithmic Direct - DTC | Trading server address/port: 2026-01-24 13:27:38.377 | Rithmic Direct - DTC | Remote address is not set. 2026-01-24 13:27:38.377 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2026-01-24 13:27:38.377 | Select 'File >> Disconnect' to prevent further connection attempts. 2026-01-24 13:27:38.391 | DTC Client socket (0) | CloseSocket call. 2026-01-24 13:27:38.391 | Rithmic Direct - DTC | Disconnected. 2026-01-24 13:27:38.391 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2026-01-24 13:27:42.386 | 2026-01-24 13:27:42.386 | Rithmic Direct - DTC | Using server connection: 2026-01-24 13:27:42.386 | Rithmic Direct - DTC | Trading server address/port: 2026-01-24 13:27:42.386 | Rithmic Direct - DTC | Remote address is not set. 2026-01-24 13:27:42.386 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2026-01-24 13:27:42.386 | Select 'File >> Disconnect' to prevent further connection attempts. 2026-01-24 13:27:42.403 | DTC Client socket (0) | CloseSocket call. 2026-01-24 13:27:42.403 | Rithmic Direct - DTC | Disconnected. 2026-01-24 13:27:42.403 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2026-01-24 13:27:46.419 | 2026-01-24 13:27:46.419 | Rithmic Direct - DTC | Using server connection: 2026-01-24 13:27:46.419 | Rithmic Direct - DTC | Trading server address/port: 2026-01-24 13:27:46.419 | Rithmic Direct - DTC | Remote address is not set. 2026-01-24 13:27:46.419 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2026-01-24 13:27:46.419 | Select 'File >> Disconnect' to prevent further connection attempts. 2026-01-24 13:27:46.436 | DTC Client socket (0) | CloseSocket call. 2026-01-24 13:27:46.436 | Rithmic Direct - DTC | Disconnected. 2026-01-24 13:27:46.436 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2026-01-24 13:27:50.434 | 2026-01-24 13:27:50.434 | Rithmic Direct - DTC | Using server connection: 2026-01-24 13:27:50.434 | Rithmic Direct - DTC | Trading server address/port: 2026-01-24 13:27:50.434 | Rithmic Direct - DTC | Remote address is not set. 2026-01-24 13:27:50.434 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2026-01-24 13:27:50.434 | Select 'File >> Disconnect' to prevent further connection attempts. 2026-01-24 13:27:50.453 | DTC Client socket (0) | CloseSocket call. 2026-01-24 13:27:50.453 | Rithmic Direct - DTC | Disconnected. 2026-01-24 13:27:50.453 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2026-01-24 13:27:54.464 | 2026-01-24 13:27:54.465 | Rithmic Direct - DTC | Using server connection: 2026-01-24 13:27:54.465 | Rithmic Direct - DTC | Trading server address/port: 2026-01-24 13:27:54.465 | Rithmic Direct - DTC | Remote address is not set. 2026-01-24 13:27:54.465 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2026-01-24 13:27:54.465 | Select 'File >> Disconnect' to prevent further connection attempts. 2026-01-24 13:27:54.480 | DTC Client socket (0) | CloseSocket call. 2026-01-24 13:27:54.480 | Rithmic Direct - DTC | Disconnected. 2026-01-24 13:27:54.480 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2026-01-24 13:27:58.506 | 2026-01-24 13:27:58.506 | Rithmic Direct - DTC | Using server connection: 2026-01-24 13:27:58.506 | Rithmic Direct - DTC | Trading server address/port: 2026-01-24 13:27:58.506 | Rithmic Direct - DTC | Remote address is not set. 2026-01-24 13:27:58.506 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2026-01-24 13:27:58.506 | Select 'File >> Disconnect' to prevent further connection attempts. 2026-01-24 13:27:58.519 | DTC Client socket (0) | CloseSocket call. 2026-01-24 13:27:58.519 | Rithmic Direct - DTC | Disconnected. 2026-01-24 13:27:58.519 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2026-01-24 13:28:02.775 | 2026-01-24 13:28:02.778 | Rithmic Direct - DTC | Using server connection: 2026-01-24 13:28:02.778 | Rithmic Direct - DTC | Trading server address/port: 2026-01-24 13:28:02.778 | Rithmic Direct - DTC | Remote address is not set. 2026-01-24 13:28:02.778 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2026-01-24 13:28:02.778 | Select 'File >> Disconnect' to prevent further connection attempts. 2026-01-24 13:28:03.118 | DTC Client socket (0) | CloseSocket call. 2026-01-24 13:28:03.118 | Rithmic Direct - DTC | Disconnected. 2026-01-24 13:28:03.119 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2026-01-24 13:28:07.271 | 2026-01-24 13:28:07.272 | Rithmic Direct - DTC | Using server connection: 2026-01-24 13:28:07.272 | Rithmic Direct - DTC | Trading server address/port: 2026-01-24 13:28:07.272 | Rithmic Direct - DTC | Remote address is not set. 2026-01-24 13:28:07.272 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2026-01-24 13:28:07.272 | Select 'File >> Disconnect' to prevent further connection attempts. 2026-01-24 13:28:07.286 | DTC Client socket (0) | CloseSocket call. 2026-01-24 13:28:07.286 | Rithmic Direct - DTC | Disconnected. 2026-01-24 13:28:07.286 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2026-01-24 13:28:11.469 | 2026-01-24 13:28:11.473 | Rithmic Direct - DTC | Using server connection: 2026-01-24 13:28:11.473 | Rithmic Direct - DTC | Trading server address/port: 2026-01-24 13:28:11.473 | Rithmic Direct - DTC | Remote address is not set. 2026-01-24 13:28:11.473 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2026-01-24 13:28:11.473 | Select 'File >> Disconnect' to prevent further connection attempts. 2026-01-24 13:28:11.483 | DTC Client socket (0) | CloseSocket call. 2026-01-24 13:28:11.483 | Rithmic Direct - DTC | Disconnected. 2026-01-24 13:28:11.484 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2026-01-24 13:28:15.486 | 2026-01-24 13:28:15.486 | Rithmic Direct - DTC | Using server connection: 2026-01-24 13:28:15.486 | Rithmic Direct - DTC | Trading server address/port: 2026-01-24 13:28:15.486 | Rithmic Direct - DTC | Remote address is not set. 2026-01-24 13:28:15.486 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2026-01-24 13:28:15.486 | Select 'File >> Disconnect' to prevent further connection attempts. 2026-01-24 13:28:15.502 | DTC Client socket (0) | CloseSocket call. 2026-01-24 13:28:15.503 | Rithmic Direct - DTC | Disconnected. 2026-01-24 13:28:15.503 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2026-01-24 13:28:19.503 | 2026-01-24 13:28:19.503 | Rithmic Direct - DTC | Using server connection: 2026-01-24 13:28:19.503 | Rithmic Direct - DTC | Trading server address/port: 2026-01-24 13:28:19.503 | Rithmic Direct - DTC | Remote address is not set. 2026-01-24 13:28:19.503 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2026-01-24 13:28:19.503 | Select 'File >> Disconnect' to prevent further connection attempts. 2026-01-24 13:28:19.519 | DTC Client socket (0) | CloseSocket call. 2026-01-24 13:28:19.519 | Rithmic Direct - DTC | Disconnected. 2026-01-24 13:28:19.519 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2026-01-24 13:28:23.520 | 2026-01-24 13:28:23.520 | Rithmic Direct - DTC | Using server connection: 2026-01-24 13:28:23.520 | Rithmic Direct - DTC | Trading server address/port: 2026-01-24 13:28:23.520 | Rithmic Direct - DTC | Remote address is not set. 2026-01-24 13:28:23.520 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2026-01-24 13:28:23.520 | Select 'File >> Disconnect' to prevent further connection attempts. 2026-01-24 13:28:23.537 | DTC Client socket (0) | CloseSocket call. 2026-01-24 13:28:23.537 | Rithmic Direct - DTC | Disconnected. 2026-01-24 13:28:23.537 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2026-01-24 13:28:27.547 | 2026-01-24 13:28:27.547 | Rithmic Direct - DTC | Using server connection: 2026-01-24 13:28:27.547 | Rithmic Direct - DTC | Trading server address/port: 2026-01-24 13:28:27.547 | Rithmic Direct - DTC | Remote address is not set. 2026-01-24 13:28:27.547 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2026-01-24 13:28:27.548 | Select 'File >> Disconnect' to prevent further connection attempts. 2026-01-24 13:28:27.565 | DTC Client socket (0) | CloseSocket call. 2026-01-24 13:28:27.565 | Rithmic Direct - DTC | Disconnected. 2026-01-24 13:28:27.565 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2026-01-24 13:28:31.576 | 2026-01-24 13:28:31.576 | Rithmic Direct - DTC | Using server connection: 2026-01-24 13:28:31.576 | Rithmic Direct - DTC | Trading server address/port: 2026-01-24 13:28:31.576 | Rithmic Direct - DTC | Remote address is not set. 2026-01-24 13:28:31.576 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2026-01-24 13:28:31.576 | Select 'File >> Disconnect' to prevent further connection attempts. 2026-01-24 13:28:31.586 | DTC Client socket (0) | CloseSocket call. 2026-01-24 13:28:31.586 | Rithmic Direct - DTC | Disconnected. 2026-01-24 13:28:31.586 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2026-01-24 13:28:35.603 | 2026-01-24 13:28:35.604 | Rithmic Direct - DTC | Using server connection: LucidTrading-Chicago Area-Non-Aggregated 2026-01-24 13:28:35.604 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50569 2026-01-24 13:28:35.605 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50569 2026-01-24 13:28:35.763 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2026-01-24 13:28:35.764 | DTC Client socket (1) | New receive buffer size: 0 2026-01-24 13:28:35.764 | DTC Client socket (1) | Connecting to IP: 216.57.156.163. 2026-01-24 13:28:35.915 | Rithmic Direct - DTC | Network connection to server complete. 2026-01-24 13:28:35.915 | Rithmic Direct - DTC | Starting socket receive thread. 2026-01-24 13:28:35.916 | Rithmic Direct - DTC | Using fixed encoding of Binary 2026-01-24 13:28:35.916 | Rithmic Direct - DTC | Sending logon request message. 2026-01-24 13:28:36.426 | Rithmic Direct - DTC | Received logon response. 2026-01-24 13:28:36.426 | Rithmic Direct - DTC | Server Name: . 2026-01-24 13:28:36.426 | Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 2026-01-24 13:28:36.426 | Rithmic Direct - DTC | Successfully connected. 2026-01-24 13:28:36.426 | Rithmic Direct - DTC | Trading is supported. 2026-01-24 13:28:36.426 | Rithmic Direct - DTC | Order cancel and replace is supported. 2026-01-24 13:28:36.426 | Rithmic Direct - DTC | OCO Orders supported. 2026-01-24 13:28:36.426 | Rithmic Direct - DTC | Symbol and Exchange Delimiter: . 2026-01-24 13:28:36.426 | Rithmic Direct - DTC | MarketDepthIsSupported: 0 2026-01-24 13:28:36.426 | Rithmic Direct - DTC | Connection to server complete. 2026-01-24 13:28:36.427 | No download requests in the queue to start downloads for. | Number times message added: 3 2026-01-24 13:28:36.427 | Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. 2026-01-24 13:28:36.486 | Using symbol data fast lookup vector 2026-01-24 13:28:36.487 | Rithmic Direct - DTC | Starting real-time market data updates for: NQH6.CME. ID: 1 Service code: rithmic.trading 2026-01-24 13:28:36.488 | Rithmic Direct - DTC (Data) | Connecting to the server rsc.rithmic.com. Port 50570 2026-01-24 13:28:36.488 | Rithmic Direct - DTC | Requesting security definition data for: NQH6.CME. ID: 1 2026-01-24 13:28:36.489 | Starting DelayedDownloadMonitoringTimer 2026-01-24 13:28:36.489 | Starting HDTimeoutTimer 2026-01-24 13:28:36.489 | Added historical Intraday data request for NQH6.CME to the queue. 2026-01-24 13:28:36.489 | Intraday data recording state for symbol NQH6.CME is set to download 'Pending'. 2026-01-24 13:28:36.489 | DTC Client socket (2) | Creating socket. Using TLS 1.2. 2026-01-24 13:28:36.489 | Triggering next historical data download in queue. 2026-01-24 13:28:36.490 | DTC Client socket (2) | New receive buffer size: 0 2026-01-24 13:28:36.490 | DTC Client socket (2) | Connecting to IP: 216.57.156.163. 2026-01-24 13:28:36.495 | Delaying start of download for NQH6.CME. 2026-01-24 13:28:36.668 | Rithmic Direct - DTC (Data) | Network connection to server complete. 2026-01-24 13:28:36.668 | Rithmic Direct - DTC (Data) | Starting socket receive thread. 2026-01-24 13:28:36.668 | Rithmic Direct - DTC (Data) | Using fixed encoding of Binary 2026-01-24 13:28:36.668 | Rithmic Direct - DTC (Data) | Sending logon request message. 2026-01-24 13:28:37.444 | Rithmic Direct - DTC (Data) | Received logon response. 2026-01-24 13:28:37.444 | Rithmic Direct - DTC (Data) | Server Name: . 2026-01-24 13:28:37.444 | Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8 2026-01-24 13:28:37.444 | Rithmic Direct - DTC (Data) | Successfully connected. 2026-01-24 13:28:37.444 | Rithmic Direct - DTC (Data) | Trading is not supported. 2026-01-24 13:28:37.444 | Rithmic Direct - DTC (Data) | Symbol and Exchange Delimiter: . 2026-01-24 13:28:37.444 | Rithmic Direct - DTC (Data) | MarketDepthIsSupported: 1 2026-01-24 13:28:37.445 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: NQH6.CME 2026-01-24 13:28:37.763 | Rithmic Direct - DTC (Data) | Received security definition for symbol NQH6.CME 2026-01-24 13:28:41.432 | Requesting market depth updates for: NQH6.CME if supported. NumLevels=100 2026-01-24 13:28:41.745 | Rithmic Direct - DTC (Data) | Clearing market depth for NQH6.CME 2026-01-24 13:28:42.487 | HD Request # 4 | Downloading Intraday chart data for NQH6.CME to the file NQH6.CME.scid. Service: rithmic.trading 2026-01-24 13:28:42.488 | HD Request # 4 | Download start date-time: 2025-07-08 13:28:42.000000. File last date-time: 00:00:00.000000 2026-01-24 13:28:42.489 | HD Request # 4 | Using server: rsc.rithmic.com port 50571. Use encryption. 2026-01-24 13:28:42.490 | Socket (3) | Creating socket. Using TLS 1.2. 2026-01-24 13:28:42.491 | Socket (3) | New receive buffer size: 0 2026-01-24 13:28:42.491 | Socket (3) | Connecting to IP: 216.57.156.163. 2026-01-24 13:28:42.661 | HD Request # 4 | Sending historical data logon request message. 2026-01-24 13:28:43.351 | HD Request # 4 | Requesting Intraday data. Start date-time: 2025-07-08 13:28:42. Record interval: 0. Symbol: NQH6.CME 2026-01-24 13:28:43.692 | Socket (3) | CloseSocket call. 2026-01-24 13:28:43.692 | Socket (3) | Shutdown started. Waiting for graceful close. 2026-01-24 13:28:43.695 | HD Request # 4 | Error downloading historical Intraday data for NQH6.CME. permission denied 2026-01-24 13:28:43.695 | Historical data download thread signaled to stop. 2026-01-24 13:28:43.695 | HD Request # 4 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for NQH6.CME 2026-01-24 13:28:43.696 | HD Request # 4 | Add time&sales data | Remembered last file record date-time: 00:00:00.000000 2026-01-24 13:28:43.696 | HD Request # 4 | Completion time: 1s. 2026-01-24 13:28:43.696 | HD Request # 4 | Intraday data download complete for NQH6.CME. Unique request ID: 7 2026-01-24 13:28:43.696 | Removing historical data download ID 7. 2026-01-24 13:28:43.697 | Real-time Intraday chart data file updates started for NQH6.CME 2026-01-24 13:28:43.697 | Intraday chart data file opened for NQH6.CME 2026-01-24 13:28:43.697 | HD Request # 4 | Enabling Intraday chart updating for symbol. 2026-01-24 13:28:43.697 | 2026-01-24 13:28:43.697 | No download requests in the queue to start downloads for. 2026-01-24 13:28:43.998 | Socket (3) | Socket gracefully closed by remote side. 2026-01-24 13:28:43.998 | Socket (3) | Closed. 2026-01-24 13:28:55.603 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (3) | Creating socket. Using TLS 1.2. 2026-01-24 13:28:55.603 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (3) | New receive buffer size: 0 2026-01-24 13:28:55.603 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (3) | Connecting to IP: 38.79.0.89. 2026-01-24 13:28:57.229 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (3) | Socket gracefully closed by remote side. | Number times message added: 1 2026-01-24 13:28:57.230 | Rithmic Direct - DTC | Wrote file: C:\sierra\RithmicConnections.json. Size: 110576 2026-01-24 13:28:57.233 | Rithmic Direct - DTC | Processed connection points. Count: 474 2026-01-24 13:28:57.233 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (3) | CloseSocket call. 2026-01-24 13:28:57.233 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. 2026-01-24 13:28:57.234 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (3) | Closed. |
 Képernyőfotó 2026-01-24 - 14.28.53.png / V - Attached On 2026-01-24 13:34:30 UTC - Size: 16.76 KB - 2 views |
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