Support Board
Date/Time: Sat, 10 Jan 2026 06:09:06 +0000
No level 2 data via Rithmic
View Count: 53
| [2026-01-05 19:50:55] |
| User772436 - Posts: 2 |
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I'm connected to rithmic via Lucid, it works fine on Motivewave but when I connect try the same credentials on sierra I get logged in, my accounts are there I just don't have the full DOM data, like I only see the last 2 rows in the BID / ASK on the DOM. How do I fix that? I do have live data so it's weird
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| [2026-01-05 20:00:48] |
| User772436 - Posts: 2 |
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File attached
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| [2026-01-05 20:10:16] |
| John - SC Support - Posts: 43903 |
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Check the following setting and make sure it is not set to 1. Preferably, it should be 0 to indicate that you want all levels, but you can set it to whatever you want. Chart Settings: Maximum Market Depth Levels (Chart >> Chart Settings >> Market Depth menu) If that does not resolve it, then you need to check with your broker/Rithmic, as you are setup to get the data from Rithmic. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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