Support Board
Date/Time: Tue, 30 Dec 2025 13:53:27 +0000
data delay on market openning
View Count: 27
| [2025-12-29 14:56:29] |
| gaoxxxx - Posts: 27 |
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Almost everyday when market just open for new york session, data gonna delay 2 even more seconds for around half an hour and will go back normal around 700ms. I am based in Beijing. How can I improve it?
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| [2025-12-29 15:00:09] |
| Sierra_Chart Engineering - Posts: 22066 |
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Try using our server in Japan. This is controllable with this setting: Sierra Chart Server Settings: CME Exchange Data Feed Server Address and Port Override (Global Settings >> Sierra Chart Server Settings >> General >> Special) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-12-29 15:00:18
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| [2025-12-29 15:19:20] |
| gaoxxxx - Posts: 27 |
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I will try tommorow
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