Support Board
Date/Time: Sun, 08 Feb 2026 01:47:37 +0000
Error with price data. One TPO period drops all the way to zero for MES futures.
View Count: 145
| [2025-12-19 18:17:51] |
| willydydo - Posts: 2 |
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Hi, I restarted my computer and when I opened Sierra Chart again, the price data on the TPO profile is now inaccurate, and drops all the way to zero for one period. I have tried closing and reopening Sierra Chart, although the problem persists. I've attached a few screenshots showing the issue. Can you please help me find a fix to this? Thanks |
Attachment Deleted. Private File Private File |
| [2025-12-19 20:36:51] |
| User135243 - Posts: 204 |
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someone from SC will answer, we cannot see your screen-shot, but perhaps you still watch the Dec contract? If yes, it expired today at cash-open
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| [2025-12-19 21:09:27] |
| Sierra_Chart Engineering - Posts: 22714 |
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This might be related to the Futures contract rollover. Try re-downloading the historical Daily data only for the last two contract months: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data Otherwise, set the Continuous Futures Contract Chart option to None for the time being for the chart: Chart Settings: Continuous Contract (Chart >> Chart Settings >> Symbol >> Symbol menu) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-12-21 18:24:12] |
| willydydo - Posts: 2 |
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I was able to fix the issue. I had already done a futures contract rollover before the issue, and was using the current contract expiring in March. After using the steps for Re-Downloading Continuous Futures Contract Data and after " Edit >> Delete All Data And Download " the issue was resolved. Thank you! |
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