Support Board
Date/Time: Sun, 14 Dec 2025 11:00:08 +0000
Urgent...Data Issues
View Count: 65
| [2025-12-12 17:45:33] |
| TheProfitStalker - Posts: 13 |
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Good afternoon, My charts were working perfectly until last night. I have skips and gaps that are missing which causes a HUGE problem in seeing fluid charts with candles. I have deleted and downloaded date made sure my charts said, "continuous data in chart settings, set my time to end at 11:59:59 and start at 00:00:00. Any help to get this concern corrected will be greatly appreciate. Thank you for all you do, |
| [2025-12-12 19:24:14] |
| John - SC Support - Posts: 43443 |
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Please get us an image of the chart you are referring to by following these instructions: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) Also, by having your Start time at 11:59:59 and the end time at 00:00:00 you are not getting the full 24 hours of data, just 12 hours. Times in Sierra Chart are entered using a 24-hour nomenclature. So if you want your charts to go from midnight to midnight, you would need to enter a Start time of 00:00:00 and an End Time of 23:59:59. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-12-12 20:36:24] |
| TheProfitStalker - Posts: 13 |
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Below is the image "After I corrected the time on the chart. Thank you for your help on this. https://www.sierrachart.com/image.php?Image=1765571654564.png |
| [2025-12-12 22:44:20] |
| John - SC Support - Posts: 43443 |
|
Refer to the following for how to fill missing data for Continuous Contract charts: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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