Support Board
Date/Time: Tue, 16 Dec 2025 09:13:55 +0000
prices are not moving
View Count: 1252
| [2014-10-17 13:05:32] |
| User39838 - Posts: 16 |
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data seems to be frozen please advice
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| [2014-10-17 13:17:05] |
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Provide a copy of the Message Log, by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-10-17 14:17:30] |
| User39838 - Posts: 16 |
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I have sent a copy of the log by send for analysis |
| [2014-10-17 17:51:06] |
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Looking at the Message Log, none of the symbols you are using are current futures contract symbols. For the CL market use the symbol: CL-201411-CME or CL-201412-CME For the $TICK chart, the symbol has to be changed to TICK-NYSE. Refer to: Sierra Chart Market Statistics Here are instructions to change the symbol of a chart: Changing the Symbol of a Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-10-17 17:51:36
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