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Date/Time: Sun, 25 Jan 2026 15:18:49 +0000

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Weekly Chart not loading

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[2025-12-08 19:27:33] #1 [Go To First Post]
Kellie Lacey - Posts: 79
Hi can someone please let me know why my weekly chart is not loading all of my chart work?

[2025-12-08 19:30:23] #2 [Go To First Post]
John - SC Support - Posts: 44193
We can not answer this without more information on exactly what is going on. But, we wonder if you simply do not have enough data in your chart as you are not using a Continuous Futures Contract. Refer to the following: Continuous Futures Contract Charts For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2025-12-09 09:07:38] #3 [Go To First Post]
Kellie Lacey - Posts: 79
Hi thanks but yes I am using the Continuous Futures Contract - Volume based rollover, all of my other charts have loaded after I paid except the weekly

[2025-12-09 17:25:27] #4 [Go To First Post]
John - SC Support - Posts: 44193
Please get us an image of the chart by following these instructions: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2025-12-10 09:34:36] #5 [Go To First Post]
Kellie Lacey - Posts: 79
https://www.sierrachart.com/image.php?Image=1765359205862.png please see charts as requested, you can see my weekly isn't loading? I look forward to hearing from you thanks John


Charts Pic.png / V - Attached On 2025-12-10 09:28:49 UTC - Size: 127.72 KB - 20 views Attachment Deleted. Charts Pic.png / V - Attached On 2025-12-10 09:29:30 UTC - Size: 127.72 KB - 15 views

[2025-12-10 16:30:37] #6 [Go To First Post]
John - SC Support - Posts: 44193
The prices that are displayed on the weekly chart are negative and way out of range. If you reset the scales does this fix the issue? Refer to the following: Chart Scale and Scale Adjusting: Resetting the Scale For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2025-12-10 16:50:26] #7 [Go To First Post]
Kellie Lacey - Posts: 79
oh blimey I never noticed that!! so simple and yes resolved it thanks John :)

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