Support Board
Date/Time: Fri, 05 Dec 2025 07:31:17 +0000
Chart Value Tool v2821
View Count: 56
| [2025-12-04 18:30:45] |
| User907968 - Posts: 849 |
|
Hello Chart values tool behavior is not normal in v2821. The image shows the chart after moving the cursor left to right with the tool enabled. Not quite as important but the context menu for chart tabs does not appear to work either. Reverted to 2813 for now. |
 chart values tool.png / V - Attached On 2025-12-04 18:24:01 UTC - Size: 46.78 KB - 22 views |
| [2025-12-04 19:31:40] |
| Sierra_Chart Engineering - Posts: 21670 |
|
Not sure how we would reproduce that. We have never seen anything like this. We cannot reproduce. We will look into this: Not quite as important but the context menu for chart tabs does not appear to work either. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-12-04 20:11:50] |
| Sierra_Chart Engineering - Posts: 21670 |
|
We understand this occurs when using OpenGL. We will implement a solution to this. Although we do not know why this is actually happening but we have determined a workaround for it.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-12-04 20:26:58] |
| User907968 - Posts: 849 |
|
Yes, sorry, should've mentioned that it was with OpenGL enabled.
|
To post a message in this thread, you need to log in with your Sierra Chart account: