Support Board
Date/Time: Wed, 03 Dec 2025 18:37:10 +0000
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| [2025-12-02 19:39:59] |
| pavel.lysenka - Posts: 24 |
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Hello Data suddenly stopped working, price is not updating. Log: 2025-12-02 20:32:58.379 | Trade activity files set size: 407 2025-12-02 20:32:58.423 | Rithmic Direct - DTC | Processed connection points. Count: 474 2025-12-02 20:32:58.427 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Creating socket. Using TLS 1.2. 2025-12-02 20:32:58.427 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | New receive buffer size: 0 2025-12-02 20:32:58.427 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Connecting to IP: 216.66.0.130. 2025-12-02 20:32:58.556 | Created the DTC Protocol server. 2025-12-02 20:32:58.562 | DTC Protocol Server listening on port 11099. 2025-12-02 20:32:58.562 | Reading Internal Order ID file. 2025-12-02 20:32:58.609 | Reading Trade Orders file. 2025-12-02 20:32:58.609 | Reading Trade Positions file. 2025-12-02 20:32:58.610 | Reading Trade Account Data files. 2025-12-02 20:32:58.666 | Software version: 2735 64-bit 2025-12-02 20:32:58.666 | Primary Thread ID: 41012 2025-12-02 20:32:58.666 | Usage end date: 2026-01-01 2025-12-02 20:32:58.666 | Enabled for: Advanced Features 2. 2025-12-02 20:32:58.666 | Enabled for: Sierra Chart Historical Data Service. 2025-12-02 20:32:58.666 | Enabled for: Denali Real-Time Exchange Data Feed. 2025-12-02 20:32:58.666 | Enabled for: Delayed Denali Exchange Data Feed. 2025-12-02 20:32:58.666 | Allow Support for Sierra Chart Data Feeds is enabled. 2025-12-02 20:32:58.666 | Current selected Data/Trading service: Rithmic Direct - DTC 2025-12-02 20:32:58.666 | Custom symbol settings values: enabled 2025-12-02 20:32:58.666 | Chart Update Interval: 50 2025-12-02 20:32:58.666 | Intraday Data Storage Time Unit: 0 2025-12-02 20:32:58.666 | Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) 2025-12-02 20:32:58.666 | 2025-12-02 19:32:58 Local computer time in UTC 2025-12-02 20:32:58.666 | 2025-12-02 20:32:58 Local computer time in SC Time Zone 2025-12-02 20:32:58.666 | 2025-12-02 19:32:54 Server time in UTC 2025-12-02 20:32:58.666 | Local computer UTC time and Server UTC time difference: 3 seconds. 2025-12-02 20:32:58.666 | Program path: C:\SierraChart\ 2025-12-02 20:32:58.666 | Data Files path: C:\SierraChart\Data\ 2025-12-02 20:32:58.667 | OS Version Number: 10.0 2025-12-02 20:32:58.667 | Locale Setting: C 2025-12-02 20:32:58.667 | DLLs: gcUserStudies_64.dll, UserContributedStudies_64.dll 2025-12-02 20:32:58.667 | Allowed protected custom studies: 2025-12-02 20:32:58.667 | Crash reporter started: true 2025-12-02 20:32:58.667 | 2025-12-02 20:32:58.699 | Created the DTC Protocol historical data server. 2025-12-02 20:32:58.705 | HD Server Manager | Listening on port 11098. 2025-12-02 20:32:58.706 | Checking for new symbol settings. Requested symbol settings MD5 for service code rithmic_v2.trading. Request ID: 1. 2025-12-02 20:32:58.729 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. 2025-12-02 20:32:58.878 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. 2025-12-02 20:32:58.878 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. 2025-12-02 20:32:59.191 | Received 5 login tokens. 2025-12-02 20:32:59.316 | Rithmic Direct - DTC | Wrote file: C:\SierraChart\RithmicConnections.json. Size: 110576 2025-12-02 20:32:59.317 | Rithmic Direct - DTC | Processed connection points. Count: 474 2025-12-02 20:32:59.390 | Symbol settings MD5 received. Request ID: 1. 2025-12-02 20:32:59.390 | Symbol settings are up-to-date for rithmic_v2.trading. 2025-12-02 20:32:59.559 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | CloseSocket call. 2025-12-02 20:32:59.559 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Shutdown started. Waiting for graceful close. 2025-12-02 20:32:59.656 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Socket gracefully closed by remote side. 2025-12-02 20:32:59.656 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Closed. 2025-12-02 20:33:01.202 | Requested user files to download. 2025-12-02 20:33:03.198 | 2025-12-02 20:33:03.198 | Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated 2025-12-02 20:33:03.198 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50528 2025-12-02 20:33:03.204 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528 2025-12-02 20:33:03.205 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2025-12-02 20:33:03.205 | DTC Client socket (1) | New receive buffer size: 0 2025-12-02 20:33:03.205 | DTC Client socket (1) | Connecting to IP: 216.57.156.163. 2025-12-02 20:33:03.359 | Rithmic Direct - DTC | Network connection to server complete. 2025-12-02 20:33:03.359 | Rithmic Direct - DTC | Starting socket receive thread. 2025-12-02 20:33:03.359 | Rithmic Direct - DTC | Setting DTC encoding to Binary 2025-12-02 20:33:03.359 | Rithmic Direct - DTC | Sending logon request message. 2025-12-02 20:33:03.840 | Rithmic Direct - DTC | Received logon response. 2025-12-02 20:33:03.840 | Rithmic Direct - DTC | Server Name: . 2025-12-02 20:33:03.840 | Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 2025-12-02 20:33:03.840 | Rithmic Direct - DTC | Successfully connected. 2025-12-02 20:33:03.840 | Rithmic Direct - DTC | Trading is supported. 2025-12-02 20:33:03.840 | Rithmic Direct - DTC | Order cancel and replace is supported. 2025-12-02 20:33:03.840 | Rithmic Direct - DTC | OCO Orders supported. 2025-12-02 20:33:03.840 | Rithmic Direct - DTC | Symbol and Exchange Delimiter: . 2025-12-02 20:33:03.840 | Rithmic Direct - DTC | MarketDepthIsSupported: 0 2025-12-02 20:33:03.840 | Rithmic Direct - DTC | Connected to server complete. 2025-12-02 20:33:03.841 | No download requests in the queue to start downloads for. | Number times message added: 3 2025-12-02 20:33:06.418 | Files to Open on Startup | Opening file: Scalping_DOM.Cht 2025-12-02 20:33:06.469 | ESZ5.CME 1 Min #2 | Reloading chart. 2025-12-02 20:33:06.536 | ESZ5.CME 30 Min #1 | Reloading chart. 2025-12-02 20:33:07.308 | MESZ5.CME #3 | Reloading chart. 2025-12-02 20:33:08.021 | MNQZ5.CME #5 | Reloading chart. 2025-12-02 20:33:08.054 | MESZ5.CME 100 Trades #4 | Reloading chart. 2025-12-02 20:33:08.109 | ESZ5.CME 30 Min #1 | StartDateTimeForLoadingOrderFills: 2024-11-25 00:00:00 2025-12-02 20:33:08.109 | ESZ5.CME 30 Min #1 | Chart data loading complete. 2025-12-02 20:33:08.118 | ESZ5.CME 1 Min #2 | StartDateTimeForLoadingOrderFills: 2024-11-25 00:00:00 2025-12-02 20:33:08.123 | ESZ5.CME 1 Min #2 | Chart data loading complete. 2025-12-02 20:33:08.210 | Using symbol data fast lookup vector 2025-12-02 20:33:08.210 | Rithmic Direct - DTC | Starting real-time market data updates for: ESZ5.CME. ID: 1 Service code: rithmic.trading 2025-12-02 20:33:08.210 | Rithmic Direct - DTC | Requesting security definition data for: ESZ5.CME. ID: 1 2025-12-02 20:33:08.210 | No historical data client is currently set to download historical Intraday data for ESZ5.CME. 2025-12-02 20:33:08.210 | Real-time Intraday chart data file updates started for ESZ5.CME 2025-12-02 20:33:08.210 | Intraday chart data file opened for ESZ5.CME 2025-12-02 20:33:08.224 | Rithmic Direct - DTC | Starting real-time market data updates for: MESZ5.CME. ID: 2 Service code: rithmic.trading 2025-12-02 20:33:08.224 | Rithmic Direct - DTC | Requesting security definition data for: MESZ5.CME. ID: 2 2025-12-02 20:33:08.224 | No historical data client is currently set to download historical Intraday data for MESZ5.CME. 2025-12-02 20:33:08.224 | Real-time Intraday chart data file updates started for MESZ5.CME 2025-12-02 20:33:08.224 | Intraday chart data file opened for MESZ5.CME 2025-12-02 20:33:08.226 | Rithmic Direct - DTC | Starting real-time market data updates for: MNQZ5.CME. ID: 3 Service code: rithmic.trading 2025-12-02 20:33:08.226 | Rithmic Direct - DTC | Requesting security definition data for: MNQZ5.CME. ID: 3 2025-12-02 20:33:08.226 | No historical data client is currently set to download historical Intraday data for MNQZ5.CME. 2025-12-02 20:33:08.226 | Real-time Intraday chart data file updates started for MNQZ5.CME 2025-12-02 20:33:08.226 | Intraday chart data file opened for MNQZ5.CME 2025-12-02 20:33:08.232 | Requesting market depth updates for: MESZ5.CME if supported. NumLevels=100 2025-12-02 20:33:08.232 | Separate subscription for market depth updates not supported. MESZ5.CME 2025-12-02 20:33:08.242 | MESZ5.CME #3 | StartDateTimeForLoadingOrderFills: 2024-11-25 00:00:00 2025-12-02 20:33:08.254 | MESZ5.CME #3 | Chart data loading complete. 2025-12-02 20:33:08.847 | Requesting market depth updates for: MNQZ5.CME if supported. NumLevels=100 2025-12-02 20:33:08.847 | Separate subscription for market depth updates not supported. MNQZ5.CME 2025-12-02 20:33:08.966 | Loading market depth data. 2025-12-02 20:33:08.966 | Loaded depth data records for MESZ5.CME 2025-11-22 from 00:00:00.000000 to 00:00:00.000000. 2025-12-02 20:33:09.010 | Loaded depth data records for MESZ5.CME 2025-11-23 from 2025-11-23 13:40:57.097276 to 2025-11-24 00:59:59.991000. 2025-12-02 20:33:11.096 | Loaded depth data records for MESZ5.CME 2025-11-24 from 2025-11-24 01:00:00.000000 to 2025-11-25 00:09:20.609000. 2025-12-02 20:33:11.439 | Loaded depth data records for MESZ5.CME 2025-11-25 from 2025-11-25 18:12:45.583000 to 2025-11-25 23:00:00.068000. 2025-12-02 20:33:11.739 | Loaded depth data records for MESZ5.CME 2025-11-26 from 2025-11-26 18:02:41.521000 to 2025-11-26 23:00:00.068000. 2025-12-02 20:33:11.742 | Loaded depth data records for MESZ5.CME 2025-11-27 from 2025-11-27 18:33:13.053000 to 2025-11-27 23:30:16.390000. 2025-12-02 20:33:11.796 | Loaded depth data records for MESZ5.CME 2025-11-28 from 2025-11-28 18:08:22.257000 to 2025-11-29 00:13:59.527679. 2025-12-02 20:33:11.797 | Loaded depth data records for MESZ5.CME 2025-11-29 from 2025-11-29 08:07:22.716190 to 2025-11-29 08:07:22.716190. 2025-12-02 20:33:11.852 | Loaded depth data records for MESZ5.CME 2025-11-30 from 2025-11-30 19:09:11.411826 to 2025-12-01 00:59:59.955000. 2025-12-02 20:33:12.546 | Created process C:\SierraChart\SierraChartInstance_2\SierraChart_64.exe. Current folder: C:\SierraChart\SierraChartInstance_2 2025-12-02 20:33:13.628 | Loaded depth data records for MESZ5.CME 2025-12-01 from 2025-12-01 01:00:00.000000 to 2025-12-02 00:20:57.105000. 2025-12-02 20:33:13.629 | Loaded depth data records for MESZ5.CME 2025-12-02 from 2025-12-02 18:17:53.655182 to 2025-12-02 18:17:53.655182. 2025-12-02 20:33:14.290 | Created process C:\SierraChart\SierraChartInstance_3\SierraChart_64.exe. Current folder: C:\SierraChart\SierraChartInstance_3 2025-12-02 20:33:15.905 | Created process C:\SierraChart\SierraChartInstance_4\SierraChart_64.exe. Current folder: C:\SierraChart\SierraChartInstance_4 2025-12-02 20:33:15.916 | MNQZ5.CME #5 | StartDateTimeForLoadingOrderFills: 2024-11-25 00:00:00 2025-12-02 20:33:15.936 | MNQZ5.CME #5 | Chart data loading complete. 2025-12-02 20:33:15.950 | MESZ5.CME 100 Trades #4 | StartDateTimeForLoadingOrderFills: -01:05:00 2025-12-02 20:33:15.966 | MESZ5.CME 100 Trades #4 | Chart data loading complete. 2025-12-02 20:33:16.202 | MESZ5.CME 100 Trades #4 | Reloading chart. 2025-12-02 20:33:16.225 | Chart #5 has tagged chart #4 for full recalculation. Chartbook: Scalping_DOM.Cht 2025-12-02 20:33:17.160 | Loading market depth data. 2025-12-02 20:33:17.161 | Loaded depth data records for MESZ5.CME 2025-11-22 from 00:00:00.000000 to 00:00:00.000000. 2025-12-02 20:33:17.210 | Loaded depth data records for MESZ5.CME 2025-11-23 from 2025-11-23 13:40:57.097276 to 2025-11-24 00:59:59.991000. 2025-12-02 20:33:19.215 | Loaded depth data records for MESZ5.CME 2025-11-24 from 2025-11-24 01:00:00.000000 to 2025-11-25 00:09:20.609000. 2025-12-02 20:33:19.517 | Loaded depth data records for MESZ5.CME 2025-11-25 from 2025-11-25 18:12:45.583000 to 2025-11-25 23:00:00.068000. 2025-12-02 20:33:19.784 | Loaded depth data records for MESZ5.CME 2025-11-26 from 2025-11-26 18:02:41.521000 to 2025-11-26 23:00:00.068000. 2025-12-02 20:33:19.786 | Loaded depth data records for MESZ5.CME 2025-11-27 from 2025-11-27 18:33:13.053000 to 2025-11-27 23:30:16.390000. 2025-12-02 20:33:19.838 | Loaded depth data records for MESZ5.CME 2025-11-28 from 2025-11-28 18:08:22.257000 to 2025-11-29 00:13:59.527679. 2025-12-02 20:33:19.840 | Loaded depth data records for MESZ5.CME 2025-11-29 from 2025-11-29 08:07:22.716190 to 2025-11-29 08:07:22.716190. 2025-12-02 20:33:19.880 | Loaded depth data records for MESZ5.CME 2025-11-30 from 2025-11-30 19:09:11.411826 to 2025-12-01 00:59:59.955000. 2025-12-02 20:33:21.326 | Loaded depth data records for MESZ5.CME 2025-12-01 from 2025-12-01 01:00:00.000000 to 2025-12-02 00:20:57.105000. 2025-12-02 20:33:21.327 | Loaded depth data records for MESZ5.CME 2025-12-02 from 2025-12-02 18:17:53.655182 to 2025-12-02 18:17:53.655182. 2025-12-02 20:33:21.331 | MESZ5.CME 100 Trades #4 | StartDateTimeForLoadingOrderFills: -01:05:00 2025-12-02 20:33:21.346 | MESZ5.CME 100 Trades #4 | Chart data loading complete. 2025-12-02 20:33:23.203 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (2) | Creating socket. Using TLS 1.2. 2025-12-02 20:33:23.203 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (2) | New receive buffer size: 0 2025-12-02 20:33:23.203 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (2) | Connecting to IP: 216.66.0.130. 2025-12-02 20:33:23.895 | Rithmic Direct - DTC | Wrote file: C:\SierraChart\RithmicConnections.json. Size: 110576 2025-12-02 20:33:23.895 | Rithmic Direct - DTC | Processed connection points. Count: 474 2025-12-02 20:33:24.135 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (2) | CloseSocket call. 2025-12-02 20:33:24.135 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (2) | Shutdown started. Waiting for graceful close. 2025-12-02 20:33:24.232 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (2) | Socket gracefully closed by remote side. 2025-12-02 20:33:24.232 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (2) | Closed. 2025-12-02 20:33:26.014 | DTC Protocol server | Incoming connection from 127.0.0.1. 2025-12-02 20:33:26.014 | DTC client #1. 127.0.0.1 (2) | Creating socket. 2025-12-02 20:33:26.014 | DTC client #1. 127.0.0.1 (2) | New receive buffer size: 262144 2025-12-02 20:33:26.015 | DTC client #1. 127.0.0.1 (2) | Allocated send buffers: 32 of 131072 bytes. 2025-12-02 20:33:26.015 | DTC client #1. 127.0.0.1 | Set DTC encoding to Binary VLS 2025-12-02 20:33:26.016 | DTC client #1. 127.0.0.1 | Requested heartbeat interval: 20 2025-12-02 20:33:26.016 | DTC client #1. Sierra Chart. 127.0.0.1 | Received logon request. 2025-12-02 20:33:26.016 | DTC client #1. Sierra Chart. 127.0.0.1 | Sent successful Logon response message to client. Username: pavel.lysenka. Result text: Connected to SC DTC Protocol server. Service=rithmic_v2.trading|SymbolSettings=rithmic_v2.trading 2025-12-02 20:33:27.472 | DTC Protocol server | Incoming connection from 127.0.0.1. 2025-12-02 20:33:27.473 | DTC client #2. 127.0.0.1 (3) | Creating socket. 2025-12-02 20:33:27.473 | DTC client #2. 127.0.0.1 (3) | New receive buffer size: 262144 2025-12-02 20:33:27.473 | DTC client #2. 127.0.0.1 (3) | Allocated send buffers: 32 of 131072 bytes. 2025-12-02 20:33:27.473 | DTC client #2. 127.0.0.1 | Set DTC encoding to Binary VLS 2025-12-02 20:33:27.473 | DTC client #2. 127.0.0.1 | Requested heartbeat interval: 20 2025-12-02 20:33:27.473 | DTC client #2. Sierra Chart. 127.0.0.1 | Received logon request. 2025-12-02 20:33:27.473 | DTC client #2. Sierra Chart. 127.0.0.1 | Sent successful Logon response message to client. Username: pavel.lysenka. Result text: Connected to SC DTC Protocol server. Service=rithmic_v2.trading|SymbolSettings=rithmic_v2.trading 2025-12-02 20:33:28.857 | DTC Protocol server | Incoming connection from 127.0.0.1. 2025-12-02 20:33:28.857 | DTC client #3. 127.0.0.1 (4) | Creating socket. 2025-12-02 20:33:28.857 | DTC client #3. 127.0.0.1 (4) | New receive buffer size: 262144 2025-12-02 20:33:28.858 | DTC client #3. 127.0.0.1 (4) | Allocated send buffers: 32 of 131072 bytes. 2025-12-02 20:33:28.858 | DTC client #3. 127.0.0.1 | Set DTC encoding to Binary VLS 2025-12-02 20:33:28.859 | DTC client #3. 127.0.0.1 | Requested heartbeat interval: 20 2025-12-02 20:33:28.859 | DTC client #3. Sierra Chart. 127.0.0.1 | Received logon request. 2025-12-02 20:33:28.859 | DTC client #3. Sierra Chart. 127.0.0.1 | Sent successful Logon response message to client. Username: pavel.lysenka. Result text: Connected to SC DTC Protocol server. Service=rithmic_v2.trading|SymbolSettings=rithmic_v2.trading 2025-12-02 20:33:33.221 | HD Server Manager | Incoming connection from IP: 127.0.0.1 2025-12-02 20:33:33.221 | HD Server Manager | Started new historical data server. Count=1 2025-12-02 20:33:33.274 | HD Server | Thread:3432 (5) | Creating socket. 2025-12-02 20:33:33.274 | HD Server | Thread:3432 (5) | New receive buffer size: 262144 2025-12-02 20:33:33.275 | HD Server | Thread:3432 (5) | Allocated send buffers: 32 of 4096 bytes. 2025-12-02 20:33:33.276 | HD Server | Setting DTC encoding to Binary VLS | Thread:3432 2025-12-02 20:33:33.280 | HD Server | Received login. Requesting authorization. | Username: pavel.lysenka. | Thread:3432 2025-12-02 20:33:33.280 | HD Server | Login has been authorized. | Username: pavel.lysenka. | Thread:3432 2025-12-02 20:33:33.289 | HD Server | HD Request #1 | Socket: 5 | Symbol: ESZ5.CME | ServiceCode: DTCSubInstance | RecordInterval: 86400 | MaximumDaysRequested: 0 | Start date-time: 2025-11-26 00:00:00 | ClientReqID: 1 | Username: pavel.lysenka. | Thread:3432 2025-12-02 20:33:33.289 | Starting DelayedDownloadMonitoringTimer 2025-12-02 20:33:33.289 | Starting HDTimeoutTimer 2025-12-02 20:33:33.290 | Added historical Daily data request for ESZ5.CME to the queue. 2025-12-02 20:33:33.301 | Triggering next historical data download in queue. 2025-12-02 20:33:33.318 | HD Request # 1 | Downloading Historical Daily chart data for ESZ5.CME. Starting date: 2025-11-26. Service: rithmic.trading 2025-12-02 20:33:33.996 | HD Request # 1 | Requesting historical Daily data for ESZ25 starting at 2025-11-25. SC External HD service. 2025-12-02 20:33:34.304 | HD Request # 1 | Receiving historical Daily data for ESZ5.CME starting at 2025-11-26. 2025-12-02 20:33:34.305 | HD Request # 1 | Writing historical Daily data to the file ESZ5.CME.dly. 2025-12-02 20:33:34.315 | HD Request # 1 | Bytes received: 297 2025-12-02 20:33:34.315 | HD Request # 1 | Received 5 Daily data records from 2025-11-26 00:00:00 to 2025-12-02 00:00:00 (7.0 days) and wrote 4 records for ESZ5.CME 2025-12-02 20:33:34.315 | HD Request # 1 | Completion time: 1s. 2025-12-02 20:33:34.315 | HD Request # 1 | Daily data download complete for ESZ5.CME. Unique request ID: 1 2025-12-02 20:33:34.315 | Removing historical data download ID 1. 2025-12-02 20:33:34.315 | 2025-12-02 20:33:34.315 | No download requests in the queue to start downloads for. 2025-12-02 20:33:35.292 | HD Server | HD Request | Socket: 5 | Symbol: ESZ5.CME | ServiceCode: DTCSubInstance | RecordInterval: 86400 | Records Served: 4 | ClientReqID: 1 | Username: pavel.lysenka. | Thread:3432 2025-12-02 20:33:35.301 | HD Server | Thread:3432 (5) | Socket gracefully closed by remote side. 2025-12-02 20:33:35.301 | HD Server | Thread:3432 (5) | CloseSocket call. 2025-12-02 20:33:35.302 | HD Server | Thread:3432 (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. 2025-12-02 20:33:35.302 | HD Server | Thread:3432 (5) | Closed. 2025-12-02 20:33:35.303 | HD Server | Thread:3432 (0) | CloseSocket call. | Number times message added: 1 2025-12-02 20:33:35.305 | HD Server Manager | Incoming connection from IP: 127.0.0.1 2025-12-02 20:33:35.306 | HD Server Manager | Started new historical data server. Count=2 2025-12-02 20:33:35.346 | HD Server | Thread:588 (5) | Creating socket. 2025-12-02 20:33:35.346 | HD Server | Thread:588 (5) | New receive buffer size: 262144 2025-12-02 20:33:35.346 | HD Server | Thread:588 (5) | Allocated send buffers: 32 of 4096 bytes. 2025-12-02 20:33:35.346 | HD Server | Setting DTC encoding to Binary VLS | Thread:588 2025-12-02 20:33:35.348 | HD Server | Received login. Requesting authorization. | Username: pavel.lysenka. | Thread:588 2025-12-02 20:33:35.348 | HD Server | Login has been authorized. | Username: pavel.lysenka. | Thread:588 2025-12-02 20:33:35.357 | HD Server | HD Request #2 | Socket: 5 | Symbol: NQU5.CME | ServiceCode: DTCSubInstance | RecordInterval: 86400 | MaximumDaysRequested: 0 | Start date-time: 2025-09-04 00:00:00 | ClientReqID: 2 | Username: pavel.lysenka. | Thread:588 2025-12-02 20:33:35.375 | HD Server | HD Request | Socket: 5 | Symbol: NQU5.CME | ServiceCode: DTCSubInstance | RecordInterval: 86400 | Records Served: 3 | ClientReqID: 2 | Username: pavel.lysenka. | Thread:588 2025-12-02 20:33:35.379 | HD Server | Thread:588 (5) | Socket gracefully closed by remote side. 2025-12-02 20:33:35.379 | HD Server | Thread:588 (5) | CloseSocket call. 2025-12-02 20:33:35.381 | HD Server | Thread:588 (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. 2025-12-02 20:33:35.381 | HD Server | Thread:588 (5) | Closed. 2025-12-02 20:33:35.381 | HD Server | Thread:588 (0) | CloseSocket call. | Number times message added: 1 2025-12-02 20:33:35.404 | HD Server Manager | Incoming connection from IP: 127.0.0.1 2025-12-02 20:33:35.405 | HD Server Manager | Started new historical data server. Count=3 2025-12-02 20:33:35.457 | HD Server | Thread:47776 (5) | Creating socket. 2025-12-02 20:33:35.457 | HD Server | Thread:47776 (5) | New receive buffer size: 262144 2025-12-02 20:33:35.457 | HD Server | Thread:47776 (5) | Allocated send buffers: 32 of 4096 bytes. 2025-12-02 20:33:35.457 | HD Server | Setting DTC encoding to Binary VLS | Thread:47776 2025-12-02 20:33:35.460 | HD Server | Received login. Requesting authorization. | Username: pavel.lysenka. | Thread:47776 2025-12-02 20:33:35.460 | HD Server | Login has been authorized. | Username: pavel.lysenka. | Thread:47776 2025-12-02 20:33:35.468 | HD Server | HD Request #3 | Socket: 5 | Symbol: NQZ5.CME | ServiceCode: DTCSubInstance | RecordInterval: 86400 | MaximumDaysRequested: 0 | Start date-time: 2025-11-26 00:00:00 | ClientReqID: 3 | Username: pavel.lysenka. | Thread:47776 2025-12-02 20:33:35.469 | Added historical Daily data request for NQZ5.CME to the queue. 2025-12-02 20:33:35.469 | Triggering next historical data download in queue. 2025-12-02 20:33:35.487 | HD Request # 2 | Downloading Historical Daily chart data for NQZ5.CME. Starting date: 2025-11-26. Service: rithmic.trading 2025-12-02 20:33:35.487 | HD Server | Server thread ending. Closing socket. | Username: pavel.lysenka. | Thread:588 2025-12-02 20:33:35.488 | HD Server Manager | Current server count=2 2025-12-02 20:33:35.488 | HD Server | Server thread ending. Closing socket. | Username: pavel.lysenka. | Thread:3432 2025-12-02 20:33:35.488 | HD Server Manager | Current server count=1 2025-12-02 20:33:36.152 | HD Request # 2 | Requesting historical Daily data for NQZ25 starting at 2025-11-25. SC External HD service. 2025-12-02 20:33:36.450 | HD Request # 2 | Receiving historical Daily data for NQZ5.CME starting at 2025-11-26. 2025-12-02 20:33:36.450 | HD Request # 2 | Writing historical Daily data to the file NQZ5.CME.dly. 2025-12-02 20:33:36.459 | HD Request # 2 | Bytes received: 308 2025-12-02 20:33:36.459 | HD Request # 2 | Received 5 Daily data records from 2025-11-26 00:00:00 to 2025-12-02 00:00:00 (7.0 days) and wrote 4 records for NQZ5.CME 2025-12-02 20:33:36.459 | HD Request # 2 | Completion time: 1s. 2025-12-02 20:33:36.459 | HD Request # 2 | Daily data download complete for NQZ5.CME. Unique request ID: 2 2025-12-02 20:33:36.459 | Removing historical data download ID 2. 2025-12-02 20:33:36.459 | 2025-12-02 20:33:36.459 | No download requests in the queue to start downloads for. 2025-12-02 20:33:36.482 | HD Server | HD Request | Socket: 5 | Symbol: NQZ5.CME | ServiceCode: DTCSubInstance | RecordInterval: 86400 | Records Served: 4 | ClientReqID: 3 | Username: pavel.lysenka. | Thread:47776 2025-12-02 20:33:36.492 | HD Server | Thread:47776 (5) | Socket gracefully closed by remote side. 2025-12-02 20:33:36.492 | HD Server | Thread:47776 (5) | CloseSocket call. 2025-12-02 20:33:36.493 | HD Server | Thread:47776 (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. 2025-12-02 20:33:36.493 | HD Server | Thread:47776 (5) | Closed. 2025-12-02 20:33:36.493 | HD Server | Thread:47776 (0) | CloseSocket call. | Number times message added: 1 2025-12-02 20:33:36.496 | HD Server Manager | Incoming connection from IP: 127.0.0.1 2025-12-02 20:33:36.497 | HD Server Manager | Started new historical data server. Count=2 2025-12-02 20:33:36.552 | HD Server | Thread:37828 (5) | Creating socket. 2025-12-02 20:33:36.552 | HD Server | Thread:37828 (5) | New receive buffer size: 262144 2025-12-02 20:33:36.553 | HD Server | Thread:37828 (5) | Allocated send buffers: 32 of 4096 bytes. 2025-12-02 20:33:36.555 | HD Server | Setting DTC encoding to Binary VLS | Thread:37828 2025-12-02 20:33:36.556 | HD Server | Received login. Requesting authorization. | Username: pavel.lysenka. | Thread:37828 2025-12-02 20:33:36.556 | HD Server | Login has been authorized. | Username: pavel.lysenka. | Thread:37828 2025-12-02 20:33:36.566 | HD Server | HD Request #4 | Socket: 5 | Symbol: SIU5.COMEX | ServiceCode: DTCSubInstance | RecordInterval: 86400 | MaximumDaysRequested: 0 | Start date-time: 2025-08-15 00:00:00 | ClientReqID: 4 | Username: pavel.lysenka. | Thread:37828 2025-12-02 20:33:36.588 | HD Server | HD Request | Socket: 5 | Symbol: SIU5.COMEX | ServiceCode: DTCSubInstance | RecordInterval: 86400 | Records Served: 3 | ClientReqID: 4 | Username: pavel.lysenka. | Thread:37828 2025-12-02 20:33:36.594 | HD Server | Thread:37828 (5) | Socket gracefully closed by remote side. 2025-12-02 20:33:36.595 | HD Server | Thread:37828 (5) | CloseSocket call. 2025-12-02 20:33:36.596 | HD Server | Thread:37828 (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. 2025-12-02 20:33:36.596 | HD Server | Thread:37828 (5) | Closed. 2025-12-02 20:33:36.596 | HD Server | Thread:37828 (0) | CloseSocket call. 2025-12-02 20:33:36.599 | HD Server Manager | Incoming connection from IP: 127.0.0.1 2025-12-02 20:33:36.599 | HD Server | Thread:37828 (0) | CloseSocket call. 2025-12-02 20:33:36.601 | HD Server Manager | Started new historical data server. Count=3 2025-12-02 20:33:36.656 | HD Server | Thread:45488 (5) | Creating socket. 2025-12-02 20:33:36.656 | HD Server | Thread:45488 (5) | New receive buffer size: 262144 2025-12-02 20:33:36.656 | HD Server | Thread:45488 (5) | Allocated send buffers: 32 of 4096 bytes. 2025-12-02 20:33:36.657 | HD Server | Setting DTC encoding to Binary VLS | Thread:45488 2025-12-02 20:33:36.658 | HD Server | Received login. Requesting authorization. | Username: pavel.lysenka. | Thread:45488 2025-12-02 20:33:36.658 | HD Server | Login has been authorized. | Username: pavel.lysenka. | Thread:45488 2025-12-02 20:33:36.668 | HD Server | HD Request #5 | Socket: 5 | Symbol: SIZ5.COMEX | ServiceCode: DTCSubInstance | RecordInterval: 86400 | MaximumDaysRequested: 0 | Start date-time: 2025-11-19 00:00:00 | ClientReqID: 5 | Username: pavel.lysenka. | Thread:45488 2025-12-02 20:33:36.705 | HD Server | HD Request | Socket: 5 | Symbol: SIZ5.COMEX | ServiceCode: DTCSubInstance | RecordInterval: 86400 | Records Served: 3 | ClientReqID: 5 | Username: pavel.lysenka. | Thread:45488 2025-12-02 20:33:36.714 | Rithmic Direct - DTC | Starting real-time market data updates for: NQZ5.CME. ID: 4 Service code: rithmic.trading 2025-12-02 20:33:36.714 | Rithmic Direct - DTC | Requesting security definition data for: NQZ5.CME. ID: 4 2025-12-02 20:33:36.717 | HD Server | Thread:45488 (5) | Socket gracefully closed by remote side. 2025-12-02 20:33:36.717 | HD Server | Thread:45488 (5) | CloseSocket call. 2025-12-02 20:33:36.718 | HD Server | Thread:45488 (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. 2025-12-02 20:33:36.718 | HD Server | Thread:45488 (5) | Closed. 2025-12-02 20:33:36.718 | HD Server | Thread:45488 (0) | CloseSocket call. | Number times message added: 1 2025-12-02 20:33:36.721 | HD Server Manager | Incoming connection from IP: 127.0.0.1 2025-12-02 20:33:36.722 | HD Server Manager | Started new historical data server. Count=4 2025-12-02 20:33:36.723 | HD Server | Server thread ending. Closing socket. | Username: pavel.lysenka. | Thread:45488 2025-12-02 20:33:36.723 | HD Server Manager | Current server count=3 2025-12-02 20:33:36.726 | HD Server | Server thread ending. Closing socket. | Username: pavel.lysenka. | Thread:37828 2025-12-02 20:33:36.730 | HD Server Manager | Current server count=2 2025-12-02 20:33:36.730 | HD Server | Server thread ending. Closing socket. | Username: pavel.lysenka. | Thread:47776 2025-12-02 20:33:36.731 | HD Server Manager | Current server count=1 2025-12-02 20:33:36.775 | HD Server | Thread:60128 (5) | Creating socket. 2025-12-02 20:33:36.775 | HD Server | Thread:60128 (5) | New receive buffer size: 262144 2025-12-02 20:33:36.775 | HD Server | Thread:60128 (5) | Allocated send buffers: 32 of 4096 bytes. 2025-12-02 20:33:36.775 | HD Server | Setting DTC encoding to Binary VLS | Thread:60128 2025-12-02 20:33:36.776 | HD Server | Received login. Requesting authorization. | Username: pavel.lysenka. | Thread:60128 2025-12-02 20:33:36.776 | HD Server | Login has been authorized. | Username: pavel.lysenka. | Thread:60128 2025-12-02 20:33:36.786 | HD Server | HD Request #6 | Socket: 5 | Symbol: SIH6.COMEX | ServiceCode: DTCSubInstance | RecordInterval: 86400 | MaximumDaysRequested: 0 | Start date-time: 2025-11-26 00:00:00 | ClientReqID: 6 | Username: pavel.lysenka. | Thread:60128 2025-12-02 20:33:36.787 | Added historical Daily data request for SIH6.COMEX to the queue. 2025-12-02 20:33:36.787 | Triggering next historical data download in queue. 2025-12-02 20:33:36.806 | HD Request # 3 | Downloading Historical Daily chart data for SIH6.COMEX. Starting date: 2025-11-26. Service: rithmic.trading 2025-12-02 20:33:37.482 | HD Request # 3 | Requesting historical Daily data for SIH26 starting at 2025-11-25. SC External HD service. 2025-12-02 20:33:37.653 | HD Request # 3 | Receiving historical Daily data for SIH6.COMEX starting at 2025-11-26. 2025-12-02 20:33:37.653 | HD Request # 3 | Writing historical Daily data to the file SIH6.COMEX.dly. 2025-12-02 20:33:37.657 | HD Request # 3 | Bytes received: 275 2025-12-02 20:33:37.657 | HD Request # 3 | Received 5 Daily data records from 2025-11-26 00:00:00 to 2025-12-02 00:00:00 (7.0 days) and wrote 4 records for SIH6.COMEX 2025-12-02 20:33:37.657 | HD Request # 3 | Completion time: 1s. 2025-12-02 20:33:37.657 | HD Request # 3 | Daily data download complete for SIH6.COMEX. Unique request ID: 3 2025-12-02 20:33:37.657 | Removing historical data download ID 3. 2025-12-02 20:33:37.657 | 2025-12-02 20:33:37.657 | No download requests in the queue to start downloads for. 2025-12-02 20:33:37.783 | HD Server | HD Request | Socket: 5 | Symbol: SIH6.COMEX | ServiceCode: DTCSubInstance | RecordInterval: 86400 | Records Served: 4 | ClientReqID: 6 | Username: pavel.lysenka. | Thread:60128 2025-12-02 20:33:37.800 | HD Server | Thread:60128 (5) | Socket gracefully closed by remote side. 2025-12-02 20:33:37.800 | HD Server | Thread:60128 (5) | CloseSocket call. 2025-12-02 20:33:37.801 | HD Server | Thread:60128 (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. 2025-12-02 20:33:37.801 | HD Server | Thread:60128 (5) | Closed. 2025-12-02 20:33:37.801 | HD Server | Thread:60128 (0) | CloseSocket call. | Number times message added: 1 2025-12-02 20:33:37.971 | HD Server | Server thread ending. Closing socket. | Username: pavel.lysenka. | Thread:60128 2025-12-02 20:33:37.971 | HD Server Manager | Current server count=0 2025-12-02 20:33:38.174 | Rithmic Direct - DTC | Starting real-time market data updates for: SIH6.COMEX. ID: 5 Service code: rithmic.trading 2025-12-02 20:33:38.174 | Rithmic Direct - DTC | Requesting security definition data for: SIH6.COMEX. ID: 5 2025-12-02 20:35:35.340 | MESH6.CME 100 Trades #4 | Reloading chart. 2025-12-02 20:35:35.350 | Loading market depth data. 2025-12-02 20:35:35.396 | MESH6.CME 100 Trades #4 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\MESH6.CME.scid 2025-12-02 20:35:35.397 | MESH6.CME 100 Trades #4 | Chart data loading complete. 2025-12-02 20:35:35.399 | MESH6.CME #3 | Reloading chart. 2025-12-02 20:35:35.414 | MESH6.CME #3 | StartDateTimeForLoadingOrderFills: 2024-11-25 00:00:00 2025-12-02 20:35:35.417 | MESH6.CME #3 | Chart data loading complete. 2025-12-02 20:35:35.418 | Rithmic Direct - DTC | Starting real-time market data updates for: MESH6.CME. ID: 6 Service code: rithmic.trading 2025-12-02 20:35:35.418 | Rithmic Direct - DTC | Requesting security definition data for: MESH6.CME. ID: 6 2025-12-02 20:35:35.418 | Requesting market depth updates for: MESH6.CME if supported. NumLevels=100 2025-12-02 20:35:35.418 | Separate subscription for market depth updates not supported. MESH6.CME 2025-12-02 20:35:35.418 | No historical data client is currently set to download historical Intraday data for MESH6.CME. 2025-12-02 20:35:35.418 | Real-time Intraday chart data file updates started for MESH6.CME 2025-12-02 20:35:35.418 | Intraday chart data file opened for MESH6.CME 2025-12-02 20:36:33.436 | MESZ5.CME 100 Trades #4 | Reloading chart. 2025-12-02 20:36:33.504 | MESZ5.CME #3 | Reloading chart. 2025-12-02 20:36:34.247 | Loading market depth data. 2025-12-02 20:36:34.248 | Loaded depth data records for MESZ5.CME 2025-11-22 from 00:00:00.000000 to 00:00:00.000000. 2025-12-02 20:36:34.287 | MESZ5.CME #3 | StartDateTimeForLoadingOrderFills: 2024-11-25 00:00:00 2025-12-02 20:36:34.291 | Loaded depth data records for MESZ5.CME 2025-11-23 from 2025-11-23 13:40:57.097276 to 2025-11-24 00:59:59.991000. 2025-12-02 20:36:34.297 | MESZ5.CME #3 | Chart data loading complete. 2025-12-02 20:36:36.159 | Loaded depth data records for MESZ5.CME 2025-11-24 from 2025-11-24 01:00:00.000000 to 2025-11-25 00:09:20.609000. 2025-12-02 20:36:36.496 | Loaded depth data records for MESZ5.CME 2025-11-25 from 2025-11-25 18:12:45.583000 to 2025-11-25 23:00:00.068000. 2025-12-02 20:36:36.772 | Loaded depth data records for MESZ5.CME 2025-11-26 from 2025-11-26 18:02:41.521000 to 2025-11-26 23:00:00.068000. 2025-12-02 20:36:36.774 | Loaded depth data records for MESZ5.CME 2025-11-27 from 2025-11-27 18:33:13.053000 to 2025-11-27 23:30:16.390000. 2025-12-02 20:36:36.824 | Loaded depth data records for MESZ5.CME 2025-11-28 from 2025-11-28 18:08:22.257000 to 2025-11-29 00:13:59.527679. 2025-12-02 20:36:36.824 | Loaded depth data records for MESZ5.CME 2025-11-29 from 2025-11-29 08:07:22.716190 to 2025-11-29 08:07:22.716190. 2025-12-02 20:36:36.861 | Loaded depth data records for MESZ5.CME 2025-11-30 from 2025-11-30 19:09:11.411826 to 2025-12-01 00:59:59.955000. 2025-12-02 20:36:38.250 | Loaded depth data records for MESZ5.CME 2025-12-01 from 2025-12-01 01:00:00.000000 to 2025-12-02 00:20:57.105000. 2025-12-02 20:36:38.250 | Loaded depth data records for MESZ5.CME 2025-12-02 from 2025-12-02 18:17:53.655182 to 2025-12-02 18:17:53.655182. 2025-12-02 20:36:38.255 | MESZ5.CME 100 Trades #4 | StartDateTimeForLoadingOrderFills: -01:05:00 2025-12-02 20:36:38.270 | MESZ5.CME 100 Trades #4 | Chart data loading complete. 2025-12-02 20:38:06.447 | ESZ5.CME 100 Trades #4 | Reloading chart. 2025-12-02 20:38:06.512 | ESZ5.CME #3 | Reloading chart. 2025-12-02 20:38:06.526 | Requesting market depth updates for: ESZ5.CME if supported. NumLevels=100 2025-12-02 20:38:06.526 | Separate subscription for market depth updates not supported. ESZ5.CME 2025-12-02 20:38:07.604 | Loading market depth data. 2025-12-02 20:38:07.617 | Loaded depth data records for ESZ5.CME 2025-11-22 from 00:00:00.000000 to 00:00:00.000000. 2025-12-02 20:38:07.629 | Loaded depth data records for ESZ5.CME 2025-11-23 from 2025-11-23 12:32:44.166148 to 2025-11-23 23:11:01.239000. 2025-12-02 20:38:07.750 | ESZ5.CME #3 | StartDateTimeForLoadingOrderFills: 2024-11-25 00:00:00 2025-12-02 20:38:07.761 | ESZ5.CME #3 | Chart data loading complete. 2025-12-02 20:38:08.176 | Loaded depth data records for ESZ5.CME 2025-11-24 from 2025-11-24 17:52:03.587000 to 2025-11-25 00:09:20.385000. 2025-12-02 20:38:08.179 | ESZ5.CME 100 Trades #4 | StartDateTimeForLoadingOrderFills: -01:05:00 2025-12-02 20:38:08.196 | ESZ5.CME 100 Trades #4 | Chart data loading complete. 2025-12-02 20:38:31.243 | MESZ5.CME 100 Trades #4 | Reloading chart. 2025-12-02 20:38:31.301 | MESZ5.CME #3 | Reloading chart. 2025-12-02 20:38:31.973 | Loading market depth data. 2025-12-02 20:38:31.973 | Loaded depth data records for MESZ5.CME 2025-11-22 from 00:00:00.000000 to 00:00:00.000000. 2025-12-02 20:38:32.012 | Loaded depth data records for MESZ5.CME 2025-11-23 from 2025-11-23 13:40:57.097276 to 2025-11-24 00:59:59.991000. 2025-12-02 20:38:32.035 | MESZ5.CME #3 | StartDateTimeForLoadingOrderFills: 2024-11-25 00:00:00 2025-12-02 20:38:32.043 | MESZ5.CME #3 | Chart data loading complete. 2025-12-02 20:38:33.781 | Loaded depth data records for MESZ5.CME 2025-11-24 from 2025-11-24 01:00:00.000000 to 2025-11-25 00:09:20.609000. 2025-12-02 20:38:34.098 | Loaded depth data records for MESZ5.CME 2025-11-25 from 2025-11-25 18:12:45.583000 to 2025-11-25 23:00:00.068000. 2025-12-02 20:38:34.339 | Loaded depth data records for MESZ5.CME 2025-11-26 from 2025-11-26 18:02:41.521000 to 2025-11-26 23:00:00.068000. 2025-12-02 20:38:34.341 | Loaded depth data records for MESZ5.CME 2025-11-27 from 2025-11-27 18:33:13.053000 to 2025-11-27 23:30:16.390000. 2025-12-02 20:38:34.390 | Loaded depth data records for MESZ5.CME 2025-11-28 from 2025-11-28 18:08:22.257000 to 2025-11-29 00:13:59.527679. 2025-12-02 20:38:34.391 | Loaded depth data records for MESZ5.CME 2025-11-29 from 2025-11-29 08:07:22.716190 to 2025-11-29 08:07:22.716190. 2025-12-02 20:38:34.429 | Loaded depth data records for MESZ5.CME 2025-11-30 from 2025-11-30 19:09:11.411826 to 2025-12-01 00:59:59.955000. 2025-12-02 20:38:35.642 | Loaded depth data records for MESZ5.CME 2025-12-01 from 2025-12-01 01:00:00.000000 to 2025-12-02 00:20:57.105000. 2025-12-02 20:38:35.643 | Loaded depth data records for MESZ5.CME 2025-12-02 from 2025-12-02 18:17:53.655182 to 2025-12-02 18:17:53.655182. 2025-12-02 20:38:35.647 | MESZ5.CME 100 Trades #4 | StartDateTimeForLoadingOrderFills: -01:05:00 2025-12-02 20:38:35.661 | MESZ5.CME 100 Trades #4 | Chart data loading complete. |
| [2025-12-02 20:33:24] |
| John - SC Support - Posts: 43263 |
|
There are no errors in your log and everything looks fine in the log. We see a proper connection to Rithmic occurring and a request for data from Rithmic. Note that you are not currently setup to get any data from our Denali Exchange Data Feed, as the exchange that you had active in November did not renew, as your account was expired at the time of the renewal. When you activated the account again on December 1, 2025, you did not specifically re-activate the exchange. Therefore, you are now setup to get your data from Rithmic. If you want to get the real-time CME Group data from our Denali Exchange Data Feed again, then you need to have enough funds in your account, and then you can activate the exchange(s) you want at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-12-02 22:43:28] |
| pavel.lysenka - Posts: 24 |
|
Thanks for reminding me. I just activated the Data service again, but price has not updated on my charts yet still. Will it be updated as soon as the market is open again?
|
| [2025-12-02 22:55:23] |
| John - SC Support - Posts: 43263 |
|
Yes, it will start updating when the market opens again at 17:00:00 Central US Time.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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