Support Board
Date/Time: Tue, 18 Nov 2025 04:08:47 +0000
Sierrachart (non arm) not opening
View Count: 29
| [2025-11-17 19:11:07] |
| User654138 - Posts: 39 |
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Unable to open sierrachart.exe. No login window appears and no instance opens. I can open the arm version but exe withall my studies will not open. I tried downloading the software again but I get the same result. I am running on a mac with parallells, it was working fine before I tried to open it today. Thanks |
| [2025-11-17 21:13:49] |
| Sierra_Chart Engineering - Posts: 21470 |
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So the ARM version of Sierra Chart is running fine, but custom studies you are using are not showing up? Did you make these custom studies yourself? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-11-17 22:07:55] |
| User654138 - Posts: 39 |
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I did not make the studies, I was using the arm version and the studies weren't displaying. In a support call with sierra they determined it was because the studies had not been configured for arm so I switched to non arm and it was working until this morning. If I click on the arm version I get the normal login window and then the program opens. If I click in the non arm I don't get a login window at all and then nothing happens.
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