Support Board
Date/Time: Sat, 15 Nov 2025 13:21:24 +0000
Trades data not available
View Count: 87
| [2025-11-12 02:04:51] |
| User124881 - Posts: 14 |
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hi there i am trying to upload my trades on tradezella a journaling software but i can't find my trades my new account doesn't have any trades and am trying to change the acount but it still the same am using a prop firm i use to export my trades now i can't find my historical trades
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| [2025-11-12 15:12:32] |
| John - SC Support - Posts: 43003 |
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In order to get Chart Stats, the charts themselves need to be set to the specific information you are looking for. From what you show, your charts must be set to the Trade Account that is showing in the Chart Stats. Be sure to set the account for the individual charts for what you want to see in the Chart Stats. Refer to the following: Basic Trading and the Trade Window: Main/C >> Trade Account (Selecting Trade Account for Chart / Trade DOM) Also, the Statistics will be limited by what is set in the [DisplaySettings] but the Chart Stats are going to be based on what is actually associated with the chart. So this can be different. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-11-12 21:49:43] |
| User124881 - Posts: 14 |
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thank you i set it up now i can see my trades and i was able to upload it but the execution time is different then the time i took the trade example like today how do i change it |
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| [2025-11-12 22:02:00] |
| John - SC Support - Posts: 43003 |
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If you use the "File >> Save Log As" option, then the dates/times will stay as they show in the Trade Activity Log. If you use the "File >> Export" option, then the dates/times are changed to be in the UTC time zone. This makes it so that data can be reimported into the system and the dates/times correctly dealt with. Refer to the following: Trade Activity Log: Saving to a Text File Trade Activity Log: Importing and Exporting Data For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-11-12 22:50:29] |
| User124881 - Posts: 14 |
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beside Export or Importtrades my trades don't match my time zone how do i change that and the Trade Activity Log: Importing and Exporting Data shows no data |
| 2025-11-12_15-39-06.png / V - Attached On 2025-11-12 22:49:11 UTC - Size: 49.55 KB - 7 views Attachment Deleted. 2025-11-12_14-47-05.png / V - Attached On 2025-11-12 22:49:26 UTC - Size: 2.77 MB - 6 views |
| [2025-11-13 14:57:43] |
| John - SC Support - Posts: 43003 |
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The Trade Activity Log uses the Global Time Zone to display the times for the trades. It has to do this, as you could have charts with different time zones. The Global Time Zone is set in "Global Settings >> Time Zone". Refer to the following: Time Zone Setting For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-11-14 21:25:20] |
| User124881 - Posts: 14 |
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i don't understand are you saying if i change the time zone on my execution chart than my my trades time will change?
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| [2025-11-14 23:11:29] |
| Sierra_Chart Engineering - Posts: 21427 |
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At this point we are very confused. At the present moment what is the issue that you are having? And there is no need to post any images. This is so complicated and lacks, a necessary commentary, it is of no use to us: https://www.sierrachart.com/Download.php?Folder=SupportBoard&download=129515 And it is important to understand, that when you export data from the Trade Activity Log, the timestamps are always in the UTC time zone Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-11-14 23:11:56
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