Support Board
Date/Time: Sun, 09 Nov 2025 15:46:34 +0000
I am downloading my trade log yet date/time and transaction time
View Count: 52
| [2025-11-07 20:10:32] |
| coachted - Posts: 467 |
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can you please tell me these times are the way they are...i am in EST and only trade from 9:30 am to 4pm so why does the trade log show normal est time yet when i save it or export and open it in excel the times are different |
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| [2025-11-07 20:14:05] |
| John - SC Support - Posts: 42874 |
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There are two ways to save the Trade Activity log. One is through "File >> Save Log As" and the other is through "File >> Export". The Export option saves the Trade Activity Log in a format that it can be read back in again (imported). As such, the times are set to UTC and the prices are the unadjusted prices. Refer to the following: Trade Activity Log: Importing and Exporting Data The Save option saves the Trade Activity Log as you see it on the screen. Refer to the following: Trade Activity Log: Saving the Log For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-11-07 21:04:00] |
| coachted - Posts: 467 |
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yeah thats not working....for some reason when it is opened in a csv file the time is getting distorted
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| [2025-11-07 21:08:04] |
| coachted - Posts: 467 |
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actually when i export or save the file as a text file it is distorting the times
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| [2025-11-07 21:10:29] |
| John - SC Support - Posts: 42874 |
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What do you mean it is distorting the times? Which option are you using - Export or Save? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-11-08 01:39:49] |
| coachted - Posts: 467 |
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so a couple of things...the first attachment shows the exported file and the actual trade log....the same day and same trades confimred by the order id but the time is different...the second attachment is the saved log as a text file and the actual log and the times are the same...
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| Attachment Deleted. |
| [2025-11-08 01:42:53] |
| coachted - Posts: 467 |
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but if go and open the saved log file in excel as a csv file it initally shows the time correct but when i click finish the time does not appear correcrt in the csv file..
Date Time Of Last Edit: 2025-11-08 01:48:22
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