Login Page - Create Account

Support Board


Date/Time: Fri, 26 Dec 2025 02:56:01 +0000



Post From: I am downloading my trade log yet date/time and transaction time

[2025-11-11 22:35:31]
Sierra_Chart Engineering - Posts: 21984
The order that you submit from Sierra Chart, goes over a network connection, the Internet, directly to a server in Aurora Illinois. This server then sends the order to the CME over a private link. This is our server.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2025-11-11 22:35:58