Support Board
Date/Time: Mon, 27 Oct 2025 12:22:31 +0000
SYMBOL MAP PROBLEM CAUSING EXECUTION IN WRONG MARKET
View Count: 161
| [2025-10-08 15:36:32] |
| User624595 - Posts: 262 |
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IB has an issue where MXP is mapped to Micro XRP futures instead of Mexican Peso. In SC, MXP shows as Peso. Can you please correct Peso symbol to 6M for IB? Thank you |
| [2025-10-09 10:52:52] |
| User624595 - Posts: 262 |
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Is it possible to address this urgently? It affects live trading execution.
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| [2025-10-09 13:39:09] |
| Sierra_Chart Engineering - Posts: 21221 |
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What is the exact symbol you are using. So we are clear about this. And we cannot do anything urgently. We have to look this over carefully. An individual symbol like MXP is considered a stock symbol and could not be mapping to a futures symbol. This is impossible. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-10-09 18:33:11] |
| User624595 - Posts: 262 |
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The correct symbol for IB appears to be: 6M-202512-CME-USD. This allows one to trade it through SC, however only IB's data fills out the chart, no backfill. In Sierrachart connected to IB, under find symbol, MXP-202512-CME-USD pulls up the Mexican Peso chart using SC's Denali data. The problem is executing on MXP-202512-CME-USD , which appears to be listed as Mexican Peso, both in Sierrachart, and in IB, IB actually has MXP routed to Micro Ripple Crypto futures. This problem cost us money, and then could not get out of the position, system would not accept a closing order, trade desk had to close, and that contract has no volume/liquidity, closing out at a significant gap. Most of the bar you see from yesterday is what happened in this post. Not saying this is SC's fault, just looking to correct it. |
| [2025-10-09 20:16:41] |
| Sierra_Chart Engineering - Posts: 21221 |
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We are correcting this now. And this is the fault of Interactive Brokers. They should not be reusing symbols like this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-10-09 20:37:07] |
| Sierra_Chart Engineering - Posts: 21221 |
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Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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