Support Board
Date/Time: Thu, 06 Nov 2025 17:01:37 +0000
Custom symbol us equities historical data download failed
View Count: 97
| [2025-10-08 14:59:21] |
| User488241 - Posts: 42 |
|
Hello, I have the symbol running fine but I can't get it to download the historical data properly. Is there anything you can suggest as to what I am doing incorrectly? |
 Screenshot 2025-10-08 105818.jpg / V - Attached On 2025-10-08 14:58:32 UTC - Size: 34.89 KB - 25 views |
| [2025-10-08 16:25:08] |
| John - SC Support - Posts: 42810 |
|
The implication from that message is that you do not have the Symbol Setting for "Uses Formula Operators" set to "Yes". But that would also imply that you should not get the real-time data either. But double check that setting and ensure it is set to "Yes". If that does not solve it, then refer to the following: Custom Calculated Symbols: Resolving Missing Historical Data Issue For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: