Support Board
Date/Time: Thu, 13 Nov 2025 08:25:45 +0000
zero visible problems-just Message Log popping up
View Count: 166
| [2025-09-29 20:22:13] |
| blt - Posts: 107 |
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To: SIERRA CHART-SUPPORT TEAM "Set System Time failed: Windows error code 1314:A required privilege is not held by the client" Please can you find out is it on my side or yours I found out during brief research :..."permissions mismatch"... All this started today en masse Any idea how to fix that Thank you Leonardo |
| [2025-09-29 20:47:37] |
| John - SC Support - Posts: 42965 |
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This is related to NTP (Network Time Protocol). Refer to the following: Network Time Protocol Client: Operating System Privileges for Setting Time For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-09-29 21:31:50] |
| blt - Posts: 107 |
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...took all steps to set privileges... ...got message that sub instance #2 can't get TETON connection...(this could be caused by server shutting down during closing Market) ...brought back privileges... ...went to NTP Setting...set there everything the way it is supposed (11479;Sierra Chart US Midwest) ...under tab Advanced set YES (that was set to NO ??! ...SET SierraChart_64 to "Run as an Administrator" ... ...will test in 35 min when Market open but all seem good ... ...thank you very much... |
| [2025-09-30 14:41:06] |
| blt - Posts: 107 |
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... good morning SC-SUPPORT report: everything works to perfection!!! ... NTP Client Setting under Advanced Tab (Has Privilege to set System time (Read Only))...was set to "No"----->now "Yes" Read only values Tab is having awesome time corrections!! ... What I did: Now opening SIERRA CHART with Administration privileges! ... ... thank you very much |
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