Support Board
Date/Time: Tue, 26 Aug 2025 08:51:39 +0000
3rd instance running very slowly
View Count: 94
| [2025-07-31 05:57:25] |
| User629461 - Posts: 191 |
|
I run 3 instances at the same time with no problems but over the last 2 days the 3rd instance start to run very slowly (unusable) from around the middle of the day onwards. Never had this issue before. When it for happened the first time yesterday it started glitching (non-responsive then responsive for a few seconds then non responsive again). I had to shut down instance 3 and restart, would be ok for 10-15min then start slowing down again. Today its happening again after halfway through the day and unusable. Main and 2nd instance are fine. Any ideas? Note - I restarted SC completely today just in case it was an issue but still happening.
Date Time Of Last Edit: 2025-07-31 06:08:58
|
| [2025-07-31 13:11:06] |
| Sierra_Chart Engineering - Posts: 20734 |
|
You should never have to restart Sierra Chart for an issue like this. Other programs in the world require restarting but not Sierra Chart. It may help to reload charts, after they have been running a long time, like many days or months to reduce the amount of days loaded in them. This can be done with Edit >> Reload Intraday Charts. For help with the issue you have, refer to: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-07-31 13:16:57
|
To post a message in this thread, you need to log in with your Sierra Chart account: