Support Board
Date/Time: Tue, 26 Aug 2025 10:06:05 +0000
new bars not uploading?
View Count: 88
| [2025-07-22 12:42:20] |
| User201886 - Posts: 8 |
|
im getting this error message any help??? 2025-07-22 08:29:24.291 | CQG WebAPI | Connecting to server api.cqg.com 2025-07-22 08:29:24.291 | CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 2025-07-22 08:29:24.632 | CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. 2025-07-22 08:29:24.632 | CQG WebSocket socket (1) | New receive buffer size: 0 2025-07-22 08:29:24.632 | CQG WebSocket socket (1) | Connecting to IP: . 2025-07-22 08:29:24.702 | CQG WebSocket | Opening WebSocket. 2025-07-22 08:29:24.702 | CQG WebSocket | Sending WebSocket handshake. 2025-07-22 08:29:24.970 | CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols 2025-07-22 08:29:24.970 | CQG WebSocket | Server header | Connection: Upgrade 2025-07-22 08:29:24.970 | CQG WebSocket | Server header | Sec-WebSocket-Accept: JN3cR7hyl8jdF48Q7KnVm9fWwu8= 2025-07-22 08:29:24.970 | CQG WebSocket | Server header | Server: WebSocket++/0.8.2 2025-07-22 08:29:24.970 | CQG WebSocket | Server header | Upgrade: websocket 2025-07-22 08:29:24.970 | CQG WebSocket | Server header | 2025-07-22 08:29:24.970 | CQG WebSocket | Web socket state is now open. 2025-07-22 08:29:24.970 | CQG WebAPI | WebSocket connected. 2025-07-22 08:29:24.970 | CQG WebAPI | Sending market data logon message. 2025-07-22 08:29:25.433 | CQG WebAPI | Base Time: 2025-06-21T21:49:20. 2025-06-21 21:49:20 2025-07-22 08:29:25.433 | CQG WebAPI | Logon successful. Session Token = su7YQby/GI4D5zAlTVuidQ3ofIYgFo02fhOUxwodyPY7Rdjzj0MHfTnB4voM+kO8trGuU72lBGG 2025-07-22 08:29:25.433 | CQG WebAPI | Connection to server complete. 2025-07-22 08:29:25.434 | No download requests in the queue to start downloads for. | Number times message added: 3 2025-07-22 08:29:25.434 | Updated verified funded futures trading account ending date to: 2025-08-21 12:29:25 2025-07-22 08:29:25.437 | CQG WebAPI | Sending Trade Accounts request message. 2025-07-22 08:29:25.557 | CQG WebAPI | Brokerage name: 2025-07-22 08:29:25.557 | Updated verified funded futures trading account ending date to: 2025-08-21 12:29:25 2025-07-22 08:29:25.557 | CQG WebAPI | Sending collateral subscribe request. 2025-07-22 08:29:25.681 | Using symbol data fast lookup vector 2025-07-22 08:29:25.681 | CQG WebAPI | Real-time market data only supported with Sierra Chart data feed for symbol: F.US.YMU25. ID: 1 2025-07-22 08:29:25.681 | Symbol Error | F.US.YMU25 is unknown, unavailable, or improperly formatted. Real-time market data only supported with Sierra Chart data feed for symbol: F.US.YMU25. ID: 1 2025-07-22 08:29:25.681 | CQG WebAPI | Using primary service for historical data for F.US.YMU25 2025-07-22 08:29:25.681 | No historical data client is currently set to download historical Intraday data for F.US.YMU25. 2025-07-22 08:29:25.681 | Real-time Intraday chart data file updates started for F.US.YMU25 2025-07-22 08:29:25.681 | Intraday chart data file opened for F.US.YMU25 2025-07-22 08:29:25.682 | CQG WebAPI | Real-time market data only supported with Sierra Chart data feed for symbol: F.US.SIEU25. ID: 2 2025-07-22 08:29:25.682 | Symbol Error | F.US.SIEU25 is unknown, unavailable, or improperly formatted. Real-time market data only supported with Sierra Chart data feed for symbol: F.US.SIEU25. ID: 2 2025-07-22 08:29:25.682 | CQG WebAPI | Using primary service for historical data for F.US.SIEU25 2025-07-22 08:29:25.682 | No historical data client is currently set to download historical Intraday data for F.US.SIEU25. 2025-07-22 08:29:25.682 | Real-time Intraday chart data file updates started for F.US.SIEU25 2025-07-22 08:29:25.682 | Intraday chart data file opened for F.US.SIEU25 2025-07-22 08:29:25.683 | CQG WebAPI | Real-time market data only supported with Sierra Chart data feed for symbol: F.US.GCEQ25. ID: 3 2025-07-22 08:29:25.683 | Symbol Error | F.US.GCEQ25 is unknown, unavailable, or improperly formatted. Real-time market data only supported with Sierra Chart data feed for symbol: F.US.GCEQ25. ID: 3 2025-07-22 08:29:25.683 | CQG WebAPI | Using primary service for historical data for F.US.GCEQ25 2025-07-22 08:29:25.683 | No historical data client is currently set to download historical Intraday data for F.US.GCEQ25. 2025-07-22 08:29:25.683 | Real-time Intraday chart data file updates started for F.US.GCEQ25 2025-07-22 08:29:25.683 | Intraday chart data file opened for F.US.GCEQ25 2025-07-22 08:29:25.684 | CQG WebAPI | Real-time market data only supported with Sierra Chart data feed for symbol: F.US.EPU25. ID: 4 2025-07-22 08:29:25.684 | Symbol Error | F.US.EPU25 is unknown, unavailable, or improperly formatted. Real-time market data only supported with Sierra Chart data feed for symbol: F.US.EPU25. ID: 4 2025-07-22 08:29:25.684 | CQG WebAPI | Using primary service for historical data for F.US.EPU25 2025-07-22 08:29:25.684 | No historical data client is currently set to download historical Intraday data for F.US.EPU25. 2025-07-22 08:29:25.684 | Real-time Intraday chart data file updates started for F.US.EPU25 2025-07-22 08:29:25.684 | Intraday chart data file opened for F.US.EPU25 2025-07-22 08:29:25.685 | CQG WebAPI | Real-time market data only supported with Sierra Chart data feed for symbol: F.US.RTYU25. ID: 5 2025-07-22 08:29:25.685 | Symbol Error | F.US.RTYU25 is unknown, unavailable, or improperly formatted. Real-time market data only supported with Sierra Chart data feed for symbol: F.US.RTYU25. ID: 5 2025-07-22 08:29:25.685 | CQG WebAPI | Using primary service for historical data for F.US.RTYU25 2025-07-22 08:29:25.685 | No historical data client is currently set to download historical Intraday data for F.US.RTYU25. 2025-07-22 08:29:25.685 | Real-time Intraday chart data file updates started for F.US.RTYU25 2025-07-22 08:29:25.685 | Intraday chart data file opened for F.US.RTYU25 2025-07-22 08:29:25.686 | CQG WebAPI | Real-time market data only supported with Sierra Chart data feed for symbol: F.US.ENQU25. ID: 6 2025-07-22 08:29:25.686 | Symbol Error | F.US.ENQU25 is unknown, unavailable, or improperly formatted. Real-time market data only supported with Sierra Chart data feed for symbol: F.US.ENQU25. ID: 6 2025-07-22 08:29:25.686 | CQG WebAPI | Using primary service for historical data for F.US.ENQU25 2025-07-22 08:29:25.686 | No historical data client is currently set to download historical Intraday data for F.US.ENQU25. 2025-07-22 08:29:25.686 | Real-time Intraday chart data file updates started for F.US.ENQU25 2025-07-22 08:29:25.686 | Intraday chart data file opened for F.US.ENQU25 2025-07-22 08:29:25.699 | CQG WebAPI | Sending positions subscribe request. RequestID: 145052 2025-07-22 08:29:25.699 | CQG WebAPI | Sending orders subscribe request. RequestID: 145053 2025-07-22 08:29:25.700 | CQG WebAPI | Real-time market data only supported with Sierra Chart data feed for symbol: F.US.CLEQ25. ID: 7 2025-07-22 08:29:25.700 | Symbol Error | F.US.CLEQ25 is unknown, unavailable, or improperly formatted. Real-time market data only supported with Sierra Chart data feed for symbol: F.US.CLEQ25. ID: 7 2025-07-22 08:29:25.700 | CQG WebAPI | Using primary service for historical data for F.US.CLEQ25 2025-07-22 08:29:25.700 | No historical data client is currently set to download historical Intraday data for F.US.CLEQ25. 2025-07-22 08:29:25.700 | Real-time Intraday chart data file updates started for F.US.CLEQ25 2025-07-22 08:29:25.700 | Intraday chart data file opened for F.US.CLEQ25 2025-07-22 08:34:34.295 | F.US.ENQU25 15 Sec #1 | StartDateTimeForLoadingOrderFills: 2024-07-14 00:00:00 |
| [2025-07-22 15:14:51] |
| John - SC Support - Posts: 41464 |
|
Sierra Chart does not support data from CQG for the CME Group and EUREX. Therefore, in order to get the data for the CME Group, you need to follow the instructions at the following link to get the data from our Denali Exchange Data Feed: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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