Support Board
Date/Time: Sat, 19 Jul 2025 10:28:52 +0000
SC communicating with IB about orders placed filled canceled
View Count: 38
| [2025-07-18 13:29:05] |
| User244592 - Posts: 48 |
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How can I stop the messages from SC about my IB trades. Any order-related action gives me a SC popup. I really dont need it and want to stop it if possible. I have tried lots of settings , none help.thanks
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| [2025-07-18 18:03:01] |
| Sierra_Chart Engineering - Posts: 20254 |
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We need to know exactly what you are referring to. Are you referring to a message in the Trade Service Log: Support Board Posting Information: Providing Lines From Trade Service Log We need to see exactly what that message is. Provide it following the instructions. Also refer to: General Settings Window: Never Automatically Open Message Log or Trade Service Log (Global Settings >> General Settings >> Log >> Log) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-07-18 18:05:09
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| [2025-07-18 20:32:36] |
| User244592 - Posts: 48 |
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2025-07-18 09:21:29.629 | Interactive Brokers | Received Open orders end message. 2025-07-18 09:21:29.883 | Interactive Brokers | Requesting Open orders. 2025-07-18 09:21:29.883 | Interactive Brokers | Sent reqAutoOpenOrders request 2025-07-18 09:21:30.817 | Interactive Brokers | Received Open orders end message. 2025-07-18 11:42:32.948 | Trading message from IB: Order Canceled - reason:. Error Code: 202. ServiceOrderID: -5136. InternalOrderID: 1419. 2025-07-18 16:29:13.338 | Trading message from IB: Order Message: BUY 1 VG AUG 15 '25 15 Put Warning: Your order will not be placed at the exchange until 2025-07-21 09:30:00 US/Eastern. Error Code: 399. ServiceOrderID: -5137. InternalOrderID: 1420. * 2025-07-18 16:29:19.570 | Trading message from IB: Order Canceled - reason:. Error Code: 202. ServiceOrderID: -5137. InternalOrderID: 1420. The above trade services log was for one order placed and then canceled. |
| [2025-07-18 21:00:09] |
| Sierra_Chart Engineering - Posts: 20254 |
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We understand. In this case, we recommend just enabling this option: General Settings Window: Never Automatically Open Message Log or Trade Service Log (Global Settings >> General Settings >> Log >> Log) Or just do not close the Trade Service Log and just keep it in the background. Those messages cannot be prevented. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-07-18 21:00:49
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