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Date/Time: Mon, 07 Jul 2025 02:47:40 +0000



Trouble Downloading Market Depth Data

View Count: 53

[2025-07-05 08:52:09]
User871314 - Posts: 12
Hi,

I followed the instructions to enable downloading Market Depth Data for X number of days (I have Denali Feed with Market Depth activated).

I am downloading 1 trade per bar data with the Market Depth Historical Graph Study applied. When I click "Export Bar and Study Data to Text File" I get the attached error. "download failed. no market depth data files found."
Attachment Deleted.
imagedownload_error.png / V - Attached On 2025-07-05 08:50:08 UTC - Size: 15.75 KB - 9 views
[2025-07-05 11:22:59]
Sierra_Chart Engineering - Posts: 20102
At the time this occurs provide the Message Log by following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2025-07-05 17:45:25]
User871314 - Posts: 12
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