Support Board
Date/Time: Tue, 26 Aug 2025 11:54:45 +0000
rithmic accounts
View Count: 191
| [2025-07-04 10:13:08] |
| User520260 - Posts: 3 |
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Hello, Today i have a 14 days trial with rithmic. I also have an account with BULENOX Propfirm using Rithmic data feed. Is it possible to connect these 2 accounts on Sierra Charts and create strategies ? Can i do it with sierra trial or do i have to purchase a service package ? which one ? Thx for your answers. |
| [2025-07-04 14:09:30] |
| Sierra_Chart Engineering - Posts: 20734 |
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Yes you can use these accounts. Refer to: Rithmic Trading Platform Service You do need Sierra Chart Service Package 10 or higher which we currently see you are on. So nothing more that you need to do regarding the Service Package. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-07-04 14:09:36
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| [2025-07-04 15:04:50] |
| User520260 - Posts: 3 |
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i refered to the link you sent, but : i try to open a MBT5N.CME chart i can open it in 1 day timeframe. with lower timeframe, please see the attached files |
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| [2025-07-04 15:06:04] |
| User520260 - Posts: 3 |
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and the last attached file
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| Capture d’écran 2025-07-04 à 17.00.33.png / V - Attached On 2025-07-04 15:05:54 UTC - Size: 37.56 KB - 48 views |
| [2025-07-07 15:20:49] |
| John - SC Support - Posts: 41464 |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Close all of the Chartbooks with "File >> Close All Chartbooks". Open a single chart for the symbol you have an issue with through "File >> Find Symbol". Tell us that symbol of the chart. Tell us about *one* symbol only. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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