Support Board
Date/Time: Sat, 05 Jul 2025 13:15:04 +0000
Order placement and stops not working with Live EdgeClear account
View Count: 248
| [2025-05-23 13:01:31] |
| User368639 - Posts: 51 |
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TradingMYM with Teton Routing service live with EdgeClear. No problems trading SIM, all problems in live account. Trade window not working right. Installed latest version of SC. No problems trading prop firm account with Rithmic, but EdgeClear live account Trade window has these problems: 1. Buy Market order fills at 40 ticks above current bid/ask level. Not once, not just today, but many times. 2. Bracket order StopStop does not trigger exit. Price moves right over it and I have to flatten manually. 3. Cannot drag bracket order stop loss. Flips right back to original position. 4. Take profit order executes properly. Never a problem like this before. Why with Teton Live but not with SIM or Rithmic? Thank you. |
| [2025-05-23 13:13:09] |
| John - SC Support - Posts: 40745 |
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The reason for what you are seeing is due to your not having real-time data for the CBOT exchange, which is where MYM is traded. You have the following exchange active with our Denali Exchange Data Feed: - CME Non-Professional Top-of-Book Therefore, when you are connected to Rithmic, you were getting the data for MYM from Rithmic. But when you are connecting to your Edge Clear account, you are getting the delayed streaming data for MYM. Refer to the following regarding making changes to your exchange selections: Denali Exchange Data Feed: Changing Denali Exchange Data Feed Exchange Selections For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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