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Support Board

Date/Time: Thu, 05 Feb 2026 14:04:19 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Performance Issues
AlexLee2016 		2022-07-06 18:25:12
John - SC Support LPN LP 		1 525
what i am paying on a monthyl basis
coachted 		2022-07-06 18:19:58
John - SC Support LPN LP 		1 483
How to cancel selected services
User146763 		2022-07-06 18:09:55
John - SC Support LPN LP 		1 577
I am unable to find the source code for the DOM chart
VerySherri 		2022-07-06 17:57:17
John - SC Support LPN LP 		5 1077
Placing Market Orders using Mouse
Steve Leon 		2022-07-06 17:55:52
John - SC Support LPN LP 		3 780
How to automaticly remove ExampleChartbook.cht when creating instance ?
GravisHTG 		2022-07-06 17:34:41
John - SC Support LPN LP 		1 577
Help for EUREX real time data
KevinDiard 		2022-07-06 17:31:02
John - SC Support LPN LP 		1 491
cloture journalière
User220939 		2022-07-06 17:10:07
John - SC Support LPN LP 		1 518
Quote Board Data Issue
SierraTraders 		2022-07-06 15:10:56
Sierra_Chart Engineering LPN LP 		4 615
New Quote Spreadsheet.
User841161 		2022-07-06 15:09:20
Sierra_Chart Engineering LPN LP 		1 640
Delayed Data
User870829 		2022-07-06 15:05:02
Sierra Chart Engineering LPN LP 		5 693
Connect event error
elevation999 		2022-07-06 14:51:31
MarcOh LPN LP 		3 548
Rithmic Connection Issue
User28706 		2022-07-06 14:38:22
Sierra Chart Engineering LPN LP 		4 661
Not receiving delayed 10-min data
Stav 		2022-07-06 13:38:15
Stav LPN LP 		15 832
Switching to Sierra Chart Teton Futures Order Routing
User420867 		2022-07-06 13:00:41
User888217 LPN LP 		6 2109
Continuous connection error message
Sitting Bull 		2022-07-06 12:30:38
User303551 LPN LP 		6 724
[Locked] - Teton with AMP
connordw 		2022-07-06 12:15:29
User888217 LPN LP 		10 2863
Dummy Historical Market Depth files of Expired Futures Contracts
ticinotrader 		2022-07-06 11:02:00
Sierra_Chart Engineering LPN LP 		3 676
Question-Time & Sales - what type of orders displayed? Open positions or Open & Exit
Radu Sirbu 		2022-07-06 09:50:36
Radu Sirbu LPN LP 		6 815
ChangeFromOpen% does not work in Quote Board for all symbols [Denali Exchange Data Feed]
User889191 		2022-07-06 09:22:04
User889191 LPN LP 		7 641
Trade Account incorrect
User611675 		2022-07-06 09:14:32
Sierra Chart Engineering LPN LP 		7 896
not connecting after payment
User244592 		2022-07-06 08:52:42
Sierra Chart Engineering LPN LP 		2 540
High CPU/GPU
Steve Leon 		2022-07-06 08:43:56
Sierra_Chart Engineering LPN LP 		3 1148
how can I see the 1400 levels of market depth data per side (bid/ask) that denali provides
FrancescoUY 		2022-07-06 08:09:26
Sierra Chart Engineering LPN LP 		1 669
Candlestick Bars are not anymore correctly drawn after upgrade to version 2411
User889191 		2022-07-06 07:46:53
Sierra Chart Engineering LPN LP 		5 673
Denali vs Historic data issue
User42554 		2022-07-06 07:26:27
Sierra Chart Engineering LPN LP 		1 552
Futures Options symbols issue (ESU22 ok, LOQ22 not ok!)
User185210 		2022-07-06 07:11:36
User185210 LPN LP 		4 730
My charts arent refreshing
User183724 		2022-07-06 06:27:28
Sierra Chart Engineering LPN LP 		2 586
Service Connection Error
user 93611 		2022-07-06 04:14:26
Sierra Chart Engineering LPN LP 		1 1012
problem C-BOT CME
User880622 		2022-07-06 02:52:07
User880622 LPN LP 		2 515
TPO Not Printing Suddenly
User878340 		2022-07-05 22:35:40
User878340 LPN LP 		2 566
Denali Data
User112372 		2022-07-05 20:47:25
John - SC Support LPN LP 		1 495
[Programming Help] - loading data from instruments outside study
Trader_Rob 		2022-07-05 20:42:02
Trader_Rob LPN LP 		0 575
Failed to Activate the CBOE Indices.
User426450 		2022-07-05 20:27:18
John - SC Support LPN LP 		1 533
Real time Esu Data
garnell_funk 		2022-07-05 20:23:39
John - SC Support LPN LP 		1 999
Data services
User565325 		2022-07-05 20:14:59
John - SC Support LPN LP 		1 502
trade service issues
WzOfOdds 		2022-07-05 20:09:06
John - SC Support LPN LP 		1 503
Current Historical Daily bar has no Open price (COMEX and NYMEX only)
Sawtooth 		2022-07-05 19:52:37
John - SC Support LPN LP 		1 470