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Support Board

Date/Time: Thu, 05 Feb 2026 04:56:56 +0000

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Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Can't connect once emergency activation
User388695 		2022-08-15 08:24:43
User388695 LPN LP 		2 506
Usage time
User326519 		2022-08-15 03:24:51
Sierra_Chart Engineering LPN LP 		1 573
IB TWS API crashes after TWS update of version 'latest'
User542502 		2022-08-14 21:43:59
User542502 LPN LP 		8 1577
Copying studies indicator
User707307 		2022-08-14 21:24:35
User829162 LPN LP 		4 673
accessing Sierra Chart data (Denali feed) in Motivewave
User396 		2022-08-14 16:27:46
Sierra_Chart Engineering LPN LP 		1 761
[User Discussion] - ONH-ONL, pLOD-pHOD
User707307 		2022-08-14 15:36:25
User877753 LPN LP 		1 754
TPO Scaling too small
Justin Taft 		2022-08-14 13:23:37
Justin Taft LPN LP 		2 899
Intraday data not loading
U.Sohyur 		2022-08-14 13:20:48
Sierra_Chart Engineering LPN LP 		1 517
Function Keys
User672422 		2022-08-14 12:54:43
User672422 LPN LP 		2 531
Not functioning
User862932 		2022-08-14 11:15:04
Sierra_Chart Engineering LPN LP 		1 465
A portion of Denali data not loading for ES (SC version 2419)
sunwuplainview 		2022-08-14 09:06:35
Sierra_Chart Engineering LPN LP 		1 503
Setup help needed for denali + AMP
Rosalba 		2022-08-13 18:30:51
Rosalba LPN LP 		2 593
same chart settings but different candles
User411320 		2022-08-13 16:18:43
Sierra_Chart Engineering LPN LP 		4 561
POC different
User411320 		2022-08-13 16:17:34
Sierra_Chart Engineering LPN LP 		1 557
Control Bar Buttons
hinessy 		2022-08-13 16:13:30
Sierra_Chart Engineering LPN LP 		1 488
Data/ trading services
Andyswey 		2022-08-13 16:12:43
Sierra_Chart Engineering LPN LP 		1 589
Not Receiving Denali Data
Rich_B 		2022-08-13 08:57:05
Rich_B LPN LP 		3 612
How do you fix the massive gaps in historical denali volume data?
User280673 		2022-08-12 21:58:46
User280673 LPN LP 		2 536
Change in markets available after update & renewal using Denali & CQG
BenjaminR 		2022-08-12 21:53:14
John - SC Support LPN LP 		5 614
Trouble loading Sierra Charts using Parallels to convert Mac to PC
User700116 		2022-08-12 21:19:01
John - SC Support LPN LP 		3 712
Spreadsheet system for Trading
User585993 		2022-08-12 21:12:56
John - SC Support LPN LP 		8 709
VIX - Trade - IBKR - 'EtradeOnly'-Error
Tom_Tom 		2022-08-12 20:55:24
Tom_Tom LPN LP 		2 721
Commission on position line
User459170 		2022-08-12 19:50:33
John - SC Support LPN LP 		6 935
[User Discussion] - New kiwi's stuff for 2020+ 🇳🇿 🎆 🎇 🎆 🇦🇺
Kiwi 		2022-08-12 18:19:20
RMF2 LPN LP 		3 1716
QuoteBoard
Anthonia Solomon 		2022-08-12 17:50:22
John - SC Support LPN LP 		1 1879
Server down for SPY?
Techotomy 		2022-08-12 17:33:49
Techotomy LPN LP 		1 471
Delayed Execution using Trade Window
User97146 		2022-08-12 17:10:42
Sierra_Chart Engineering LPN LP 		1 522
Loss Liquidator
User525384 		2022-08-12 16:48:48
User525384 LPN LP 		4 789
Rithmic Direct - DTC (Not enabled on package)
U.Sohyur 		2022-08-12 16:42:14
U.Sohyur LPN LP 		3 927
Balance problems
User919232 		2022-08-12 16:37:17
John - SC Support LPN LP 		1 474
Access calculated values background color for Numbers Bars in spreadsheet or ACSIL
JTW1979 		2022-08-12 16:33:01
John - SC Support LPN LP 		1 506
How to download Sierra using Parallels Windows converter on a MAC
User700116 		2022-08-12 15:18:31
Sierra_Chart Engineering LPN LP 		1 478
i forgot to log out from my home pc
coachted 		2022-08-12 14:58:07
coachted LPN LP 		4 912
Not Connected
User72965 		2022-08-12 14:54:05
Sierra_Chart Engineering LPN LP 		1 426
Trade Activity Log blank column: ClientOrderID
DabbaDo 		2022-08-12 12:27:46
Sierra_Chart Engineering LPN LP 		3 537
Pulling Stacking Column Totals.
User696736 		2022-08-12 12:07:33
User626628 LPN LP 		2 1154
charts keep defaulting to ESU23-CME rather than ESU22-CME
Benz 		2022-08-12 11:19:51
Sierra_Chart Engineering LPN LP 		1 590
Need SC Exchange Data Feed And Teton Feed Simultaneously
User732740 		2022-08-12 10:41:57
Sierra_Chart Engineering LPN LP 		2 491
Quote board not populating and charts not loading
User820638 		2022-08-12 09:59:36
Sierra_Chart Engineering LPN LP 		1 459