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Support Board

Date/Time: Tue, 29 Sep 2026 08:28:21 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Sierra chart Parallels
giutello 		2022-12-06 17:30:24
John - SC Support LPN LP 		1 557
Not Sure which Version of SC I need
mash 		2022-12-06 17:28:55
John - SC Support LPN LP 		1 534
Missing data
Nadhir Chaoui 		2022-12-06 17:16:44
John - SC Support LPN LP 		1 537
Historical Order Fills Note Field
User900285 		2022-12-06 17:10:29
User900285 LPN LP 		5 944
Latency in updating Charts
Mattc55 		2022-12-06 17:07:49
John - SC Support LPN LP 		1 538
Downloading more detailed data on intraday or historical data chart
ThePeeKay 		2022-12-06 17:01:39
ThePeeKay LPN LP 		2 733
Rithmic Data Feed Error
User276813 		2022-12-06 16:40:41
SC Support LPN LP 		10 1689
Historical data
User606770 		2022-12-06 16:32:49
John - SC Support LPN LP 		1 536
chart data with mini futures while trading orders based on micro futures
User418920 		2022-12-06 16:31:24
John - SC Support LPN LP 		1 714
teton order routing cost
User478513 		2022-12-06 16:18:52
John - SC Support LPN LP 		1 648
How to disable more than one connection?
User315851 		2022-12-06 16:11:14
John - SC Support LPN LP 		12 1105
delayed data despite renewing services
User337145 		2022-12-06 15:51:36
User337145 LPN LP 		2 758
Rithmic Data - No Market Depth - No historical data
User104854 		2022-12-06 15:51:05
John - SC Support LPN LP 		1 613
Don't have access / can't find micro gold futures
User752090 		2022-12-06 15:42:46
John - SC Support LPN LP 		1 665
optimize hw resources
User499894 		2022-12-06 15:39:31
John - SC Support LPN LP 		1 576
SC freezes up retrieving data
Ed Goppelt 		2022-12-06 15:24:21
Sierra_Chart Engineering LPN LP 		1 704
refund
bigdollarkc 		2022-12-06 14:35:34
John - SC Support LPN LP 		6 789
[UI Improvement] Rearrange/separate TPO context menu items
ivory 		2022-12-06 09:43:42
ivory LPN LP 		0 695
[Programming Help] - User interface with predefined order settings - is it possible?
User5044343 		2022-12-06 05:30:11
User5044343 LPN LP 		0 618
requesting indication of implied depth
voided 		2022-12-06 02:01:55
Sierra_Chart Engineering LPN LP 		1 806
Trading Spreads API
rwilliams1 		2022-12-06 01:58:19
Sierra_Chart Engineering LPN LP 		1 706
Custom calculated symbol not working
User246799 		2022-12-06 01:46:50
Sierra_Chart Engineering LPN LP 		2 728
Few questions about DTC
User814333 		2022-12-06 00:57:49
aviat72 LPN LP 		21 2054
Incorrect opening window e.g. Horizontal line non-Extended Properties
T.Gerhard 		2022-12-05 23:33:39
John - SC Support LPN LP 		1 554
Charting: time display, right price scale, and trading box on the left disappeared suddenl
User592023 		2022-12-05 23:31:18
John - SC Support LPN LP 		14 2919
How to add bid and ask highlighted imbalances on footprint charts?
ell9991 		2022-12-05 23:29:33
John - SC Support LPN LP 		1 3050
Question regarding market data
417Holdings 		2022-12-05 22:23:17
John - SC Support LPN LP 		1 542
data feed
dcarrionlevy 		2022-12-05 22:12:42
John - SC Support LPN LP 		1 539
unmap certain chart
User594974 		2022-12-05 22:11:44
Sierra_Chart Engineering LPN LP 		4 699
tradovate date
dcarrionlevy 		2022-12-05 22:00:38
John - SC Support LPN LP 		1 707
[Programming Help] - TP set with Trade Management with Study
Tahir 		2022-12-05 19:27:23
Tahir LPN LP 		2 639
Activate denal
User342058 		2022-12-05 19:04:53
User342058 LPN LP 		6 1663
Problems whit 2 Instances
novaxt123 		2022-12-05 18:52:55
John - SC Support LPN LP 		1 590
Having issues getting any data, not connecting
Cabo 		2022-12-05 18:43:01
John - SC Support LPN LP 		1 603
footprint chart imbalances
coachted 		2022-12-05 18:26:18
John - SC Support LPN LP 		1 669
Direct messages
User989530 		2022-12-05 18:24:06
John - SC Support LPN LP 		2 747
Getting Delayed Data
sau1234 		2022-12-05 18:21:13
John - SC Support LPN LP 		1 806