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Support Board

Date/Time: Wed, 05 Nov 2025 03:47:12 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Packages and data what to get?
User513352 		2022-12-02 23:13:29
User513352 LPN LP 		4 1053
Unable to perform simulation trades
Andrew Pringle 		2022-12-02 23:11:22
Sierra_Chart Engineering LPN LP 		2 426
Auto-send market order on Rejected stop attached order - yes
User913668 		2022-12-02 22:59:21
Sierra_Chart Engineering LPN LP 		1 816
Stop orders canceled
Colin Coley 		2022-12-02 22:59:02
Sierra_Chart Engineering LPN LP 		1 428
DOM
User411320 		2022-12-02 22:57:37
John - SC Support LPN LP 		1 410
Activation Code
Osman1993 		2022-12-02 22:42:23
John - SC Support LPN LP 		1 477
not receiving data
User478513 		2022-12-02 22:41:54
John - SC Support LPN LP 		1 431
Grid lines in chart dom
Pedro7 		2022-12-02 21:45:11
John - SC Support LPN LP 		1 529
not receiving data from teton
User478513 		2022-12-02 21:41:21
John - SC Support LPN LP 		1 486
DOM freezing at market open again
User449884 		2022-12-02 20:39:11
User820791 LPN LP 		15 938
Error writing to cached intraday data file
Andrew Pringle 		2022-12-02 20:10:20
Sierra_Chart Engineering LPN LP 		2 467
2nd Instance for Backtesting on Google Cloud
Tom8toez 		2022-12-02 20:03:55
Tom8toez LPN LP 		4 667
Data feed
User369403 		2022-12-02 19:57:34
SC Support LPN LP 		1 529
Cannot Connect to Denali Data Exchange Feed
DGee 		2022-12-02 18:54:35
John - SC Support LPN LP 		18 673
delayed data
User653923 		2022-12-02 18:43:19
John - SC Support LPN LP 		3 567
My "Compact Tool Values Window" has disappeared!
RonW 		2022-12-02 18:39:48
John - SC Support LPN LP 		5 2085
coffee futures
User849502 		2022-12-02 18:39:13
User849502 LPN LP 		2 512
black screen, no chart on the screen
User700382 		2022-12-02 17:53:54
John - SC Support LPN LP 		5 1521
Extremely slow chartbook without without excessive resource usage
Oceans 		2022-12-02 17:52:02
Sierra_Chart Engineering LPN LP 		7 701
CANCEL ACCOUNT
User898917 		2022-12-02 17:47:07
John - SC Support LPN LP 		1 444
overlay VbP peaks and valleys onto trade dom
User605240 		2022-12-02 17:45:26
John - SC Support LPN LP 		1 586
[Programming Help] - How to create Market Statistics
User222326 		2022-12-02 17:35:57
John - SC Support LPN LP 		1 488
[Programming Help] - help please
User892926000 		2022-12-02 17:32:52
John - SC Support LPN LP 		3 454
Market Depth Historical Graph study refresh interval
User152129 		2022-12-02 17:24:01
John - SC Support LPN LP 		1 513
DTC not enabled in the latest version 10
User1006 		2022-12-02 17:15:33
John - SC Support LPN LP 		1 433
Setting chart's main price graph to display price in 4 decimals reverts back to 2 decimals
gjockey 		2022-12-02 16:56:41
John - SC Support LPN LP 		1 533
No Data on Chart
User558380 		2022-12-02 16:52:33
John - SC Support LPN LP 		14 718
Report Study: K777 Market Orders Chart
TedMar 		2022-12-02 16:10:43
John - SC Support LPN LP 		1 416
Highlighting a chart window
User357195 		2022-12-02 16:07:04
John - SC Support LPN LP 		3 464
"Currently no data in file to display" error
TopStepTraderAdmin 		2022-12-02 16:02:45
marc22991 LPN LP 		4 2162
trying to back test using spreadsheets
User853427 		2022-12-02 15:55:35
Sawtooth LPN LP 		5 727
Connecting to Apex and Rithmic don't work
gabriel_demers 		2022-12-02 15:51:26
John - SC Support LPN LP 		3 1659
Getting no response from SC since 11/17/22 for custom studies question
User887126 		2022-12-02 15:48:25
John - SC Support LPN LP 		3 478
pnf on a footprint chart
coachted 		2022-12-02 15:44:03
John - SC Support LPN LP 		8 1000
Trade markers disappearing
User746875 		2022-12-02 15:33:04
Sierra_Chart Engineering LPN LP 		7 777
Fail to download Intraday data
User513952 		2022-12-02 15:18:45
Sierra_Chart Engineering LPN LP 		11 704
trading locked
User712123 		2022-12-02 15:15:48
Sierra_Chart Engineering LPN LP 		1 488