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Support Board

Date/Time: Wed, 07 Oct 2026 19:21:05 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
since logging in to my CQG for trading live
User224963 		2025-03-05 19:47:53
John - SC Support LPN LP 		1 395
Bug: Symbols all missing, stopped receving data
ghost_in_shell 		2025-03-05 19:46:08
John - SC Support LPN LP 		2 509
Symbols not loading for all configurations
User613621 		2025-03-05 19:40:29
John - SC Support LPN LP 		1 532
OHLC
User841161 		2025-03-05 19:37:20
John - SC Support LPN LP 		1 381
Wrong live trading account number after CQG credential reset and delayed data.
User947384 		2025-03-05 19:11:19
John - SC Support LPN LP 		1 418
merging profiles causing issues
William Cline 		2025-03-05 19:08:19
John - SC Support LPN LP 		3 450
No Symbols under
User381566 		2025-03-05 18:58:05
User381566 LPN LP 		0 313
Not receiving teton data anymore
vddfollow 		2025-03-05 18:44:45
vddfollow LPN LP 		1 385
Active PL displayed on stops as being moved
UserTLE 		2025-03-05 18:41:41
John - SC Support LPN LP 		1 331
Depth of Market
MajuroCapital 		2025-03-05 18:31:16
John - SC Support LPN LP 		1 367
Market Depth Window
User862138 		2025-03-05 18:09:15
John - SC Support LPN LP 		1 362
ACSIL: Question about sc.Input[].SetDouble()
Tony 		2025-03-05 16:16:43
Tony LPN LP 		1 428
No Real-Time Exchange Market Data Feeds
Vanigan 		2025-03-05 15:26:44
Sierra_Chart Engineering LPN LP 		1 347
Inquiry on Combining Ticks in Market Depth Display
User990777 		2025-03-05 15:25:34
Sierra_Chart Engineering LPN LP 		1 930
DAILY TPO NOT LINING UP WITH ACTUAL PRICE ACTION
William Cline 		2025-03-05 14:42:03
John - SC Support LPN LP 		7 572
Is it possible to adjust tick size to better read footprint data
TropicalTrader 		2025-03-05 13:33:07
jsandlan LPN LP 		7 8179
Multiple Account Question and Help
User413206 		2025-03-05 06:23:14
Sierra_Chart Engineering LPN LP 		3 477
Delayed data
User788484 		2025-03-04 22:20:29
John - SC Support LPN LP 		1 367
Time Frame
User769294 		2025-03-04 22:08:52
John - SC Support LPN LP 		1 390
Numbers Bars Bitcoin
Burry870 		2025-03-04 21:55:57
John - SC Support LPN LP 		1 454
Some Equities Data Not Available Suddenly
jsandlan 		2025-03-04 21:50:57
Sierra_Chart Engineering LPN LP 		6 497
MAKE TRADE WINDOW LARGER
samlok43 		2025-03-04 21:41:33
JohnR - User831573 LPN LP 		2 459
Data is lagging
User411320 		2025-03-04 20:58:18
Sierra_Chart Engineering LPN LP 		2 427
Cannot capture image by the Alert
User189399 		2025-03-04 20:45:35
Sierra_Chart Engineering LPN LP 		5 460
Label on intersected VPOC
gz6969 		2025-03-04 20:21:12
gz6969 LPN LP 		4 494
ES Futures data (ESH25-CME) is off by 10 points.
User146695 		2025-03-04 18:23:26
Sierra_Chart Engineering LPN LP 		1 542
Alerts
AndyJMorris 		2025-03-04 18:10:16
John - SC Support LPN LP 		1 401
I don't see P&L on the fill label on my new Sierrachart
janos bardon 		2025-03-04 17:35:01
John - SC Support LPN LP 		1 373
Request for Assistance with enabling OpenGL on MacOS via Parallels Desktop
User932063 		2025-03-04 17:34:56
seandunaway LPN LP 		3 1495
DELAYED DATA
User960930 		2025-03-04 17:23:18
John - SC Support LPN LP 		1 384
TPO chart stopped working
User175681 		2025-03-04 17:19:06
John - SC Support LPN LP 		1 364
Copying drawings produced by studies automatically to another chart
DL-1992 		2025-03-04 17:17:15
John - SC Support LPN LP 		3 570
Problem with connection
User904434 		2025-03-04 17:02:26
John - SC Support LPN LP 		1 384
amp futures / interactive brokers
SafSaf 		2025-03-04 16:59:44
John - SC Support LPN LP 		1 702
Funded Account live data setup
tickhead 		2025-03-04 16:47:02
John - SC Support LPN LP 		1 542
Issue with Sierra Chart & Denali Data Feed for CFE VIX Futures
kroonike 		2025-03-04 16:42:28
kroonike LPN LP 		1 651
no download
solo13 		2025-03-04 16:33:58
Sierra_Chart Engineering LPN LP 		1 363
Footprint data
User977892 		2025-03-04 16:30:31
Sierra_Chart Engineering LPN LP 		1 480
Trade Order Error - CQG order update. Status: REJECTED
User140473 		2025-03-04 16:29:12
Sierra_Chart Engineering LPN LP 		1 529