Login Page - Create Account

Home >> Support Board

Support Board

Date/Time: Mon, 09 Feb 2026 14:58:55 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
-
Title Last Post Replies Views
display exhaustion
costas psarrou32 		2026-02-08 15:13:13
LongShortz LPN LP 		2 2249
Want to make sure I’m using Denali data and not Rithmic with my Sierra/Apex connection
trader2017 		2026-02-08 12:26:19
User821223 LPN LP 		10 2836
Which Sierra Chart Service and Data Package Do I Need (and Cost)?
User782165 		2026-02-08 09:58:46
User782165 LPN LP 		0 34
Barchart Symbols
User551647 		2026-02-08 09:23:30
User551647 LPN LP 		0 24
DOM recenters on chart scroll even though that setting is set to NO
User350373 		2026-02-08 09:12:38
User350373 LPN LP 		1 23
[Programming Help] - Missing NPP folder in current Version
User722958 		2026-02-08 09:05:31
User722958 LPN LP 		0 27
Total Market Depth and Sierra chart spreadsheet
User920222 		2026-02-08 05:36:47
User920222 LPN LP 		0 26
Dom questions
BTFly 		2026-02-08 05:21:29
BTFly LPN LP 		0 21
How can I password protect Chart books or Charts?
User566779 		2026-02-08 05:14:07
User688525 LPN LP 		2 267
Why is my data delayed?
MitchandSoph 		2026-02-08 05:10:42
Sierra_Chart Engineering LPN LP 		15 3252
CME Data Freezing
User725043 		2026-02-08 03:02:35
joshtrader LPN LP 		40 1012
Bar Numbering Indicator
User756716 		2026-02-08 02:54:26
rondawes LPN LP 		6 484
Sierra v2875 crashing with c_EncryptionIOBuffers memory error
User273277 		2026-02-08 02:39:29
Sierra_Chart Engineering LPN LP 		4 98
Need help to capture Low Bid Col & Low Ask Volume
RK123 		2026-02-07 22:46:17
RK123 LPN LP 		0 30
Trade Dom Color Questions
EquanimousTrading 		2026-02-07 22:06:08
User870836 LPN LP 		2 593
DOM orders displayed wrong (in multiples x10) - ? to set in x1
User409496 		2026-02-07 21:17:30
Sierra_Chart Engineering LPN LP 		5 90
Friday 2-6-26 Chart Glitch
User793675 		2026-02-07 20:05:29
Sierra_Chart Engineering LPN LP 		2 65
DOM order information
User495158 		2026-02-07 19:50:17
BTFly LPN LP 		3 1279
One click cancel pending orders on order book/DOM
User528294 		2026-02-07 19:42:19
BTFly LPN LP 		2 302
Failing with Windows error 10061 (connection refused)
User201995 		2026-02-07 16:12:43
User201995 LPN LP 		0 41
Trial - Studies not loading in Package 11
User736403 		2026-02-07 14:58:39
User736403 LPN LP 		0 23
T + S Combine filter
nicktrader 		2026-02-07 14:08:48
nicktrader LPN LP 		0 31
Download Failed
James D 		2026-02-07 13:05:04
James D LPN LP 		0 26
ASCIL Trade Window Executions
Gradient 		2026-02-07 11:10:21
Gradient LPN LP 		8 243
Historical market depth not wroking
User30743 		2026-02-07 09:18:47
User30743 LPN LP 		9 194
Data Transfer Speed
User871410 		2026-02-07 07:22:16
User871410 LPN LP 		2 74
How to Zero out the DOM?
User966246 		2026-02-07 04:18:43
User966246 LPN LP 		0 53
Replay vs Faster Internal Backtesting
Shores2021 		2026-02-07 03:38:44
Shores2021 LPN LP 		0 49
2870 adds lag switching to chartbooks with a trade window active.
Mike456039 		2026-02-07 03:01:52
Sierra_Chart Engineering LPN LP 		14 493
Charts Not Working Connected to Feed
User209431 		2026-02-07 02:56:14
User209431 LPN LP 		6 70
Current traded Ask minus Bid Vol colors
User165981 		2026-02-07 00:06:41
Sierra_Chart Engineering LPN LP 		7 135
IBKR claims Deprecated TWS API version
User113810 		2026-02-06 23:51:39
User113810 LPN LP 		27 1339
2875 Lag flipping chartbooks
User240337 		2026-02-06 23:25:25
Sierra_Chart Engineering LPN LP 		5 143
Not Urgent : SPY-NQTV.dly data point error
User837706 		2026-02-06 23:04:15
Sierra_Chart Engineering LPN LP 		1 50
Add ACSIL variable for “ Market Depth Combine Increment in Ticks”
gcUserStudies 		2026-02-06 23:00:59
Sierra_Chart Engineering LPN LP 		4 240
Refund Request - Discrepancy between Free Trial and Paid Version
User506191 		2026-02-06 22:16:11
John - SC Support LPN LP 		1 59
Denali Data Lagging for MES compared to ES in a fast market
User745743 		2026-02-06 22:02:16
John - SC Support LPN LP 		1 67