Support Board
Date/Time: Tue, 10 Nov 2026 05:38:38 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
Denali: Arca/Cboe equity depth plans + reading .scid/.depth files (non-pro)
User588786 |
2026-11-07 07:40:13
Sierra_Chart Engineering LPN LP |
2 | 150 |
|
Ver. 2976-->perfect; Ver. 2978; 2979--->lagging (1 instance out of 7)
blt |
2026-11-07 07:12:36
Sierra_Chart Engineering LPN LP |
10 | 570 |
|
Data issues
User987069 |
2026-11-07 04:38:24
Sierra_Chart Engineering LPN LP |
7 | 223 |
|
New installation on the same computer cannot log in:
User422396 |
2026-11-06 23:18:26
Sierra_Chart Engineering LPN LP |
6 | 343 |
|
Risk management feature
Jimmyy |
2026-11-06 21:10:20
Jimmyy LPN LP |
0 | 81 |
|
Only partial position exit on Buy/Sell Exit Signal from Spreadsheet for Trading
User512353 |
2026-11-06 20:56:17
John - SC Support LPN LP |
14 | 397 |
|
US Equities Intraday Historical Data Only Available Since May 2026 (SPY, QQQ, etc.)
User330797 |
2026-11-06 20:39:00
John - SC Support LPN LP |
7 | 123 |
|
Eurex FDAX historical tick data since 2014 with Denali: bid/ask volume and market depth
Dax_Trader21@pro |
2026-11-06 19:53:40
Dax_Trader21@pro LPN LP |
0 | 49 |
|
Chart discrepancy
User852686 |
2026-11-06 15:44:59
John - SC Support LPN LP |
1 | 85 |
|
Random Freezing of the chart
LongShortz |
2026-11-06 15:42:02
John - SC Support LPN LP |
20 | 1401 |
|
VXN CGI
User69533 |
2026-11-06 15:37:46
John - SC Support LPN LP |
1 | 68 |
|
Issues while playing chart replay
User236869 |
2026-11-06 15:29:14
John - SC Support LPN LP |
1 | 97 |
|
DOM
AKR |
2026-11-06 15:22:03
John - SC Support LPN LP |
9 | 291 |
|
Sierra-TWS API: sell
user509211 |
2026-11-06 15:16:56
John - SC Support LPN LP |
1 | 130 |
|
[Programming Help] - Updated newest version Errors in the log
User303857 |
2026-11-06 07:30:27
Sierra_Chart Engineering LPN LP |
1 | 90 |
|
Multi-line text support in the “Text Display For Study” study
Piotr Grzegorzek |
2026-11-06 00:32:22
User719512 LPN LP |
2 | 309 |
|
package cancellation and refund
User157679 |
2026-11-05 20:18:16
John - SC Support LPN LP |
1 | 83 |
|
Camarilla pivot point(Formula type 5) S6 & R6 not plotting
User763335 |
2026-11-05 19:58:39
User719512 LPN LP |
6 | 1415 |
|
Trade Not Executing on TPT connection
User551991 |
2026-11-05 16:41:31
User551991 LPN LP |
4 | 99 |
|
Dom not providing trade fill data.
User473031 |
2026-11-05 16:40:03
John - SC Support LPN LP |
1 | 76 |
|
price of dom move,data cannot connect
User111233 |
2026-11-05 15:59:04
John - SC Support LPN LP |
6 | 102 |
|
Services balance not increasing
User757056 |
2026-11-05 15:30:26
John - SC Support LPN LP |
1 | 71 |
|
Feature Request: Optional Web-Based Chart trading (With User Risk acknowledgement)
Lowry BigEarth |
2026-11-05 14:40:46
Sierra_Chart Engineering LPN LP |
3 | 313 |
|
Deterministic Safe Mode startup before automatic login
Richard Chinn |
2026-11-05 13:47:28
John - SC Support LPN LP |
6 | 212 |
|
FESX market depth discrepancy outside the day’s high/low range
User197029 |
2026-11-05 13:47:19
Sierra_Chart Engineering LPN LP |
10 | 348 |
|
strange behaviour of the bid/ask lines in the FDXM chart
User58876 |
2026-11-05 13:37:34
Sierra_Chart Engineering LPN LP |
1 | 79 |
|
screen chart windows blackout
User654047 |
2026-11-05 13:28:22
John - SC Support LPN LP |
14 | 1351 |
|
Feature request: Multi-instance syncing
User806682 |
2026-11-05 13:23:58
John - SC Support LPN LP |
1 | 122 |
|
Using AI in conjunction with Sierra Chart.
cgarrad |
2026-11-04 21:18:00
Alofat99 LPN LP |
32 | 7838 |
|
Weekly VWAP the same as monthly?
gz6969 |
2026-11-04 20:56:27
gz6969 LPN LP |
4 | 119 |
|
Connecting to Rithmic Prop connection limits rolling profile data
Tristro |
2026-11-04 20:45:51
John - SC Support LPN LP |
1 | 96 |
|
Screen going black
User240337 |
2026-11-04 20:09:14
John - SC Support LPN LP |
1 | 87 |
|
Cancel Services
User524359 |
2026-11-04 19:25:51
John - SC Support LPN LP |
1 | 82 |
|
[Locked] - Sierra Chart Policy on Artificial Intelligence!
Sierra_Chart Engineering |
2026-11-04 19:24:25
Sierra_Chart Engineering LPN LP |
1 | 540 |
|
How do i highlight a region on my charts?
b1u3lee |
2026-11-04 19:01:47
John - SC Support LPN LP |
29 | 482 |
|
need Sierra for charting only, non-professional user question
User867550 |
2026-11-04 18:59:21
John - SC Support LPN LP |
1 | 79 |
|
US Equities Consolidated Tape activated and paid, but symbol search returns nothing / data
relapso78 |
2026-11-04 18:54:13
John - SC Support LPN LP |
1 | 76 |
|
Custom Divergence Study: Numbers Bars Delta and Candle Sticks
User862138 |
2026-11-04 18:37:41
Sierra_Chart Engineering LPN LP |
9 | 188 |