Login Page - Create Account

Support Board


Date/Time: Sat, 18 May 2024 15:57:22 +0000



Trade Activity Log Not working since recent update.

View Count: 85

[2024-05-02 18:03:53]
Rukkus - Posts: 1
Hello, I noticed that my trade activity log won't update to show recent trades. I cannot export my trade data to my journal. I am not sure why this is the case recently. I don't know if any settings need to be changed. Any help is appreciated! Thank you :)
imageTAL 1.png / V - Attached On 2024-05-02 18:03:43 UTC - Size: 14.56 KB - 15 views
imageTAL 2.png / V - Attached On 2024-05-02 18:03:48 UTC - Size: 22.43 KB - 14 views
[2024-05-02 18:05:17]
John - SC Support - Posts: 31704
Please update to the latest release by following these instructions:
Software Download: Fast Update

Then go back to the DisplaySettings and make sure the setting for the "Symbols" is set to "All Symbols". You should not have an option for "All Symbols (Non-Sim)" available any longer.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-05-02 18:19:28]
User35525 - Posts: 180
This is the 2nd time this has happened in the last couple months. I can only update with the zip installer and am already on the latest, SC 2634.

Edit: I see my problem: I had to switch from "All Symbols (non-sim)" to "All Symbols" per the new setting requirements.
Date Time Of Last Edit: 2024-05-02 18:27:47
[2024-05-02 18:23:07]
Sierra_Chart Engineering - Posts: 14423
Here is the relevant information for this:
https://www.sierrachart.com/index.php?page=doc/Whats_New.php#SCVer2628
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account